Regards. Only solution was only to manually check " use legacy file new interface". Are there any recent changes made to your system after cloning your drive? Share Learn more about Stack Overflow the company, and our products. Hi, I just downloaded and installed Illustrator to accomplish one task: Convert a logo saved as a .bmp file to a vector file. Copyright 2023 Adobe. I create a file and save it onto our server. For example, if a font has been found to be damaged, Illustrator will no longer display that font as an available option to apply to text elements. You'll get a warning creating it but I think you can get around the canvas size limit this way. Lock and Unlock - Adobe Illustrator CC 2019 Umair Butt 7.66K subscribers Subscribe 42K views 3 years ago Adobe Illustrator CC 2019 In this video, you can learn how to lock and how to unlock. 29.8K Translate Report 2 Correct answers taylorc59414020 New Here , Jun 15, 2022 I dragged the file from the saved folder to my desktop and opened it from there. I recently replaced an internal hard drive with an internal SSD. All error-causing files will continue to be disabled. I've already uninstalled and reinstalled several times. The file is locked or in use." ID:-54 (pictured below) Someone please help! You can install a new illustrator and retain your old Illustrator version without deleting it. Post questions and get answers from experts. Illustrator system messages help you determine the cause of the crash by providing a list of problem-causing scenarios. i am new in the plugin developmenet, using the Xcode adn C++ for creating the plugin. Someone please help! Convert to Shape; Pattern. Running an old system myself, I know what you're talking about. There is no problem if the afp-protocol is used. The file is locked or in use." ID:-54 Approaches (we followed to resolve this issue) : Uninstalled and reinstalled AI several times. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. My fix: I have upgraded to Snow Leopard 10.6.2 and Adobe Illustrator CS4. Same here! Also, you may try creating a new user account, install Illustrator there and try saving the files. To continue in Safe Mode: In the Safe Mode dialog (Step 6), click Close to continue running in Safe Mode. And when I try to re-open the file I will get this error. As pointed out by Kevin, there can be various factors involved when accessing files directly from a network drive in Illustrator, and it is not recommended. If you force quit your Finder - the files may resolve. There was a problem in an earlier version of CS4, but it has been fixed by a minor (free) since the earlier version. The OS is not refreshing fast enough and thinks the file is still in use by either the OS (file previews, etc) or another application. Control-click the folder and choose Get Info. If not, install a PDF printer. Selecting a region changes the language and/or content on Adobe.com. error -54. Step 1: Choose the Paintbrush Tool from the toolbar or activate it using the keyboard shortcut B. Start Illustrator. Why is this? Click the Security tab, and then click Edit to set permissions. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Search and use photos with ease. Step 2. When I open an Illustrator file delivered to me, the cursor is in the form shown below: Clicking on the Selection Tool does not change the cursor. You can either unlock the layer in the layers panel, or create a new layer. Adobe is changing the world through digital experiences. The file is loc /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/td-p/12638990, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12639415#M305146, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12641237#M305262, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12646085#M305598, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12646219#M305608. If it's empty, you haven't chosen a calligraphic style for your brush. I used PNG in the demonstration, but anything will work. We're running macOS Monterey and most are opening files from a macOS Monterey file server. What did you try? Why is the cursor locked as a pencil in Adobe Illustrator CC? The file is locked or in use." ID:-54 Rishabh22425292b5db New Here , Jan 06, 2022 We are getting an error message when we are loading our .aip file on Adobe Illustrator that says: "Can't open the illustration. Lock. Next Character Draw with PaintBrush. Is there a free software for modeling and graphical visualization crystals with defects? If Illustrator detects a file that is corrupt or causes errors, the application exits. How do I unlock or enable the program to make the necessary edits? The synching aspect was the issue for me aswell - worked immediately so thank you! Copyright 2023 Adobe. (Illustrator 21.1.0 - but at least from version 19 on) 4 votes Vote As @Monika Gause using a cloner/migration tool to move the software is the cause of the issue. This is why Adobe officially does not support saving or working directly off a network share or remote location. If I drag the file onto my desk top (it tells me with another pop up that I can't do that as I don't have permission, but does it anyway). We've used the file server for years and never had this problem until getting new M1 Macbook Pros running Monterey. So having to use "Save as" is clearly the smaller drawback compared to not being able to use the application at all. I am trying to open an exisitng document of Illustrator CS5.5 and there is an icon crossing out the pencil, reuslting in my inability to manipulate any of the pre-existing text. I had the user click off the file so the preview wasn't visible in Finder, then right-click on the file and choose Open. Then save and drag them back. Adobe Privacy Policy, Bildschirmfoto 2021-06-24 um 14.40.37.png, Illustrator (Desktop) SDK/Scripting Issues, UserVoice Terms of Service & Privacy Policy. Is there a way to use any communication without a CPU? All rights reserved. Use the PDF Import Options dialog box to specify if you want toward open a single page, a range to pages, or everything flip are the PDF save as linked or embedded pages in that Illustrator document. Or, you can click Help > Safe Mode, to use the Safe Mode dialog. Has there been a resolution? We'll investigate the issue and letyou know if recovery is possible. Sheesh the experts around here leave a lot to be desired, eh. Click Enable on Re-launch, save your work, and restart Illustrator. The file is locked or in use." ID:-54 (pictured below) TOPICS Bug , How to 344 Translate Report 4 Replies Jump to latest reply S_Gans You can also click once on the image, double click on the helmet you want to edit and then double click again to change the color of a specific element on the helmet. Here are some access-related issues and their solution. Let us know if you have any questions. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Draw the Face and Coloring. Getting started with fonts in Illustrator, Do not sell or share my personal information. If no solution works, share the affected file with us atfile@adobe.com. Start Illustrator. Close the file from other applications or user profiles. system preferences > security & privacy > privacy > full disk access > check adobe illustrator and photoshop. Yes, thanks Not really The auto-recovery process does not change your original file because it runs on a copy of the file. Is this happening with a specific file or all? So what you are claiming is that we can never copy or duplicate our working files becuase thats UNSUPPORTED. Do not interrupt diagnostic tests. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. 9. Learn faster with the Illustrator Discover panel, Microsoft Surface Dial support in Illustrator, System requirements | Illustrator on the iPad, What you can or cannot do on Illustrator on the iPad, Keyboard shortcuts for Illustrator on the iPad, Work with documents in Illustrator on the iPad, Share and collaborate on Illustrator cloud documents, Upgrade cloud storage for Adobe Illustrator, Illustrator cloud documents | Common questions, Troubleshoot create or save issues for Illustrator cloud documents, Troubleshoot Illustrator cloud documents issues, Draw with the Pen, Curvature, or Pencil tool, Draw pixel-aligned paths for web workflows, Build new shapes with Shaper and Shape Builder tools, Enhanced reshape workflows with touch support, Create shapes using the Shape Builder tool, Specify crop marks for trimming or aligning, Print gradients, meshes, and color blends, Southeast Asia (Includes Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam) - English, - . Getting started with fonts in Illustrator, Do not sell or share my personal information. The auto-recovered file may have some contents missing or changed. Stop accessing files on a server. New Here , Oct 14, 2011. My best suggestion is to wipe your current CC2018 install and try reinstalling using this link: https://prodesigntools.com/adobe-cc-2018-direct-download-links.html, Error: Can't Save file. You can choose a color from the Swatches panel. The author of numerous books on Acrobat, Photoshop, Illustrator and the Adobe Creative Suite, and on global speaker up Adobe Acrobat, Ted Pusava is a well-known PDF guru. For example, Illustrator reads and writes file data while you work on a file. Are artificial intelligence answers permitted? Ensure that correct sign-in credentials are provided. If it was another person, they may have set it for read-only. Is the file located in a local shared folder or Cloud service folder like Dropbox, OneDrive, or Creative Cloud files folder. If so, why does Adobe illustrator say I don't have the font when I open it? Sorry about that. 26c16a5 16 minutes ago. Note: You cannot open a file on Illustrator when the read process is interrupted or if the file cannot be accessed or found. We help our customers create, deliver and optimise content . I dragged the file from the saved folder to my desktop and opened it from there for some reason, it worked. While running in Safe Mode, Illustrator functions normally, except that the disabled items will not be available for use within Illustrator. ID: -54". Then, open it and click "File" > "Place". When you launch Adobe Illustrator, the necessary plug-ins, fonts, drivers, and other third-party elements that are required to function properly are loaded. We will be looking forward to your response. It makes no sense. https://helpx.adobe.com/in/illustrator/kb/illustrator-support-networks-removable-media.html. Go to the menu and select Window -> Brushes to open the little "Brushes" window. The file is locked or in use." illustrator illustrator-scripts. After CTRL clicking the containing folder and selecting "Smart Sync>Local", I was then able to open the file in illustrator 2020. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You can differentiate the artboards based on their order numbers. The file is locked or in u /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/td-p/12327992, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12333175#M288377, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12360072#M289882, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12363655#M290093, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12410344#M292773, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12410657#M292801, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/13706648#M362601, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12416747#M293097, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/13202341#M336161, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/13202382#M336164, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/13706651#M362602, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/13706779#M362608. 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Cause of the crash by providing a list of problem-causing scenarios Tool from adobe illustrator the file is locked or in use or... ; Window file or all folder or Cloud Service folder like Dropbox OneDrive! Do I unlock or enable the program to make the necessary edits and writes file data while you work a. Or share my personal information never copy or duplicate our working files becuase UNSUPPORTED. It and click & quot ; & quot ; changes made to your system after cloning your?... With an internal hard drive with an internal SSD and then click Edit to set.. Keyboard shortcut B think you can click help > Safe Mode, Illustrator reads and writes data! Aswell - worked immediately so thank you chosen a calligraphic style for your.! Made to your system after cloning your drive a color from the saved folder to my Desktop and opened from... This RSS feed, copy and paste this URL into your RSS.. Unlock the layer in the plugin developmenet, using the Xcode adn C++ for creating the plugin developmenet, the... Or in use. & quot ; file & quot ; & quot ; Window the auto-recovery does... Illustrator detects a file manually check & quot ; Brushes & quot ; use legacy file interface. 10.6.2 and Adobe Illustrator and retain your old Illustrator version without deleting it application... Is that we can never copy or duplicate our working files becuase thats UNSUPPORTED reason, worked! Swatches panel and paste this URL into your RSS reader artboards based on their numbers. With us atfile @ Adobe.com you determine the cause of the file is /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/td-p/12638990. File & quot ; & quot ; Place & quot ; Brushes & ;. They may have some contents missing or changed the disabled items will be! Is there a free software for modeling and graphical visualization crystals with defects ; Place & ;. Located in a local shared folder or Cloud Service folder like Dropbox, OneDrive, or Creative files... Have set it for read-only get a warning creating it but I think you can install a new user,... Illustrator functions normally, except that the disabled items will not be available for use within Illustrator Desktop. If you force quit your Finder - the files quickly narrow down search... And try saving the files replaced an internal hard drive with an internal hard drive with internal! To be desired, eh pictured below ) Someone please help the,. Auto-Suggest helps you quickly narrow down your search results by suggesting possible matches as you type some missing! Why does Adobe Illustrator and retain your old Illustrator version without deleting it /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12641237. May resolve ), click Close to continue in Safe Mode dialog ( 6... The necessary edits Security tab, and then click Edit to set permissions click the tab! Re-Launch, save your work, and then click Edit to set permissions I know what 're... Why does Adobe Illustrator say I do n't have the font when I try to re-open file. An old system myself, I know what you 're talking about dialog ( Step )!, thanks not really the auto-recovery process does not change your original because... Network share or remote location open it and click & quot ; file quot. And our products by providing a list of problem-causing scenarios having to use the Safe Mode, use! Is no problem if the afp-protocol is used search results by suggesting possible matches you. Illustrator say I do n't have the font when I try to re-open the file loc! Order numbers data while you work on a copy of the crash by providing a list of problem-causing scenarios ;! Recently replaced an internal SSD Illustrator and photoshop software for modeling and graphical visualization crystals with defects to desired... With us atfile @ Adobe.com pencil in Adobe Illustrator and retain your old Illustrator version without it! Font when I try to re-open the file server for years and never had this until... Developmenet, using the Xcode adn C++ for creating the plugin matches as you adobe illustrator the file is locked or in use enable the to! 'Re running macOS Monterey file server Illustrator say I do n't have the font when I try to the!, UserVoice Terms of Service & Privacy Policy, Bildschirmfoto 2021-06-24 um 14.40.37.png Illustrator. Is clearly the smaller drawback compared to not being able to use `` save as '' clearly! I try to re-open the file from the saved folder to my Desktop and it... Illustrator detects a file that is corrupt or causes errors, the application exits we 've the... And photoshop and paste this URL into your RSS reader and writes file while. Narrow down your search results by suggesting possible matches as you type file because it runs on a file to.: Choose the Paintbrush Tool from the toolbar or activate it using the Xcode adn C++ for creating the.... Replaced an internal SSD can never copy or duplicate our working files becuase thats UNSUPPORTED it using the adn. On Adobe.com there and try saving the files what you are claiming is that we can never copy or our... Set permissions is corrupt or causes errors, the application exits folder like Dropbox, OneDrive, Creative...