This Design Toscano review surveyed the brands website and other sources to find an answer. Emailed them several times but still no response! No Regrets. VICE may receive a commission if you buy products through the links on our site. I contacted customer service ( Katie whom was essentially worthless in considering options I presented by e mail) I found what I thought would be a great Buddha statue for my garden. .Xmas come and gone my son still didn't get it. Save my name, email, and website in this browser for the next time I comment. I had to contact my bank and file a complaint and a dispute to have monies returned to my account due to non-receipt of a purchased product. This Design Toscano review will take a good look at the brand and its bestsellers, fill you in on what customers have to say, provide information on discounts, and more. Finally I got their return documentation, but they pointed out that they would not refund initial shipment. But just be aware, you might be waiting by your porch for a while. Please take the advice and dont order from this company you will only be disappointed! Do not shop here. We ordered two items from DT, thinking it was a different Toscano site from years ago. Hunting isnt for everyone of course, and finding one of these exotic beauties is rare. Buy Now. Contact bbb of Illinois and don't buy from them. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. I'm like you never said anything about that at time of sale and I never heard anything like that in my life. Restoring any closed widgets or categories. Design Toscano Contessa Stylish Baroque Throne Chair, 70.5 Inch, gold. The packaging seemed fine, but the statue was totally broken. And I did get charged not put on hold and what would be secure that they are sending me regarding my identitywouldn't I be the one sending secure stuff back. Here are 8 tips for writing great reviews. Inside the dome, theres a setup to hold glasses and a bottle of your favorite liquorremember to keep it classy, this isnt your average run-of-the-mill bar! Wait what? I've bought things for the interior of my home from Toscanini before and it all looks better on their website than in person but it's low cost allows you to overlook some of the cheap quality. This is 7 months later. Was told I should know how to order. Outdoors Garden Center Outdoor Decor Garden Statues Design Toscano 32 in. My order began with a credit card discrepancy. Overview. Get Is Design Toscano Going Out of Business. Other options are as follows: Most out-of-stock items take 30 days to come back online. All Curbed Features [Curbed National], The 8 most important principles of interior design. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The box in which it was contained looked like it had been used-a lot-before, and the top was kind of woven together with just one piece of tape which didn't cover any seams. Or call us at 1-800-525-5141. If you or someone you love has been the recipient of either a bacon-themed gift from Man Crates, or a headlamp for spying on the neighbors, then this is the Design Toscano niche for you (as is this boomer dad gift guide). For over 25 years Design Toscano has been one of the world's most recognized brands of original garden statuary, historical replicas, inspired outdoor dcor, hand-crafted furniture, stunning wall dcor, gifts and accessories. Eyeballs on overload yet? https://en.wikipedia.org/w/index.php?title=Design_Toscano&oldid=1048807541, This page was last edited on 8 October 2021, at 03:02. I found what I thought would be a great Buddha statue for my garden. Design Toscano The Four Goddesses of the Seasons Statue All Four, Ancient Ivory . 4.1 out of 5 stars 7 $ 2,270. We are disgusted and actually very angry we weren't more careful, and are going to spread the word. At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all historical replicas. I called to confirm that it was available in a smaller size. I will hesitate to order any more items from this company. [1] It is currently headquartered in Elk Grove Village, Illinois. The bad reviews seem to go with the changes in the types of products being offered now. One review read, I purchased a wall hanging that was chipped pretty bad. Still, Design Toscano has many repeat customers. **************** was rude and laughed at my concern. I even got a discount on the order by going to Retail Me Not. Measuring 22 dia. I received a thank u for being a verified customer email followed by a reciept for a $204. Do not buy from them. They have 43.3K followers on Instagram and Facebook combined. This company appears to be on their last dollar. Happy with the service, quality of the statue. So sorry. The representative stated that it is the fault of Federal Express, and Federal Express stated that it is the shipper's fault. Bought a roof top dragon after reading about the company on their Web. You need to do your homework and call customer service before shopping from any online sight. Merle is his name, and grilling in cargo shorts is his game. Products used:I BOUGH TWO GARGOYLES AND BOTH ARE FAULTY. So, I was worried that possibly it was delivered to an incorrect address. Sealing the paint is the customers responsibility! # 3 I send it back and have them repaint it. Bye bye. Finally I got their return documentation, but they pointed out that they would not refund initial shipment. Still not sold? But let me pump the brakes, in case youre new to Design Toscano. Try these options, carefully selected to look sufficiently realistic. Peacocks statue. This page is not available in other languages. I will never order from designtuscano.com again. Can't fault them. The representative stated that it is the fault of Federal Express, and Federal Express stated that it is the shipper's fault. The exact measurements for the gnomes cast in resin are: Nestle these Design Toscano garden gnomes in between your overflowing flower beds, or under an archway covered with vines. I just love it. Not happy. Get Is Design Toscano Going Out of Business. Hand-cast. Sent me a crumpled in several pieces plaque. This Design Toscano review will now feature the brands best-selling garden statues, including their lovable gnomes and mystical dragon skull. Cant even give a zero-had to put a 1 as they do not let you leave it blank, I have waiting a very long time for jh170728 angel and 2 christmas cavalier s order # m1535633600018 customer # 0117829143 po# 1311818922. This sculpture is the essence of grace and beauty, with meticulously sculpted feathered wings and the cascading folds of her bunched-up gown. Founded in 1990, Design Toscano has also introduced a broad collection of themed products, including but not limited to angels, animals, dragons & gargoyles, Egyptian, medieval & gothic, fountains, and classic statues. This is 7 months later. This alligator was beautiful for about 30 days in the sun and now after 75 days outside it has faded so bad it look 20 years old. The Creation Wall Sculptures (19) Questions & Answers (1) Hover Image to Zoom share Share print Print $ 68 77 Pay $43.77 after $25 OFF your total qualifying purchase upon opening a new card. And many more. Exceptionally beautiful product. Most companies charge when the item is shipped. Not acceptable. When purchased online. These items are on back order and not in stock until April and May. Their website presented it as though both were in stock and the total was $49.67. Enjoy 20% Off Select Sale Items with Code SPRING20 at Checkout! H Our Lady of Fatima Grand Scale Statue (12) Questions & Answers (3) Hover Image to Zoom share Share print Print $ 171 95 Pay $146.95 after $25 OFF your total qualifying purchase upon opening a new card. One testimonial which appreciates the brands products reads, I knew what I wanted and I knew that Toscano would have it. Buy with paypal or credit card so you can make sure your moeny is safe. Will order again. Operating from their headquarters in Illinois, the brand continues to create new sculptures, furniture pieces, accents, and more, to be admired or gifted to loved ones. I bought gifts for others and they loved them! The owners should be ashamed. More About This Product When you buy a Design Toscano Out of this World Aliens Extra Terrestrial Small Statue online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. It is exceptionally lovely, and is a solid weight without being too heavy for me to comfortably move. When I called to discuss thus problem, I was told that I'd be receiving a call in "a couple of days" about shipping the damaged statue back and getting a replacement. For the fact that I had already prepared it and my home for this piece, I was told that I cant return. From a collection of their bonded marble statues (18), marble pedestal, several wooden pedestals, large horse statues (2), Dancer with finger on chin statue along with a plinth for it. Both up on my roof now. I live in Florida and placed it outside in a screened in porch. We use dedicated people and clever technology to safeguard our platform. If youre terrified of gnomes, cover your eyes for what were about to tell youthey are over 4 feet tall! Positive reviews (last 12 months): 66.7%. SIGN UP TODAY! How do I protect them from further damage? Tip for consumers:Beware of this site! Products used:None. Nothing fell on it, no one played with it, it just had sat there. It is exceptionally lovely, and is a solid weight without being too heavy for me to comfortably move. is design toscano going out of business is design toscano going out of business (No Ratings Yet) . I won't be back to Design Toscano for another purchase of any kind. I really love this place, I highly recommend shopping here! Discover coupon, promo and discount codes. 5 out of 5 stars with 3 ratings. After a couple of weeks beyond the "due date" I wrote to the company. I called Design Toscano and they were nice and said they do not advise items to be left outside in cold weather. Nothing fell on it, no one played with it, it just had sat there. I called Design Toscano and they were nice and said they do not advise items to be left outside in cold weather. It is now the week of Thanksgiving and I called and was told that there was nothing they could do. The real table is discontinued. I will NEVER by another product from this company! I gave this sculpture 4 stars, and would have given it 5, but it was a little on the expensive side. How could we leave out Aunt Susan? BBB is here to help. Federal Express was contacted and they stated that there is no apartment number on the package, and that I need to contact the shipper to have the shipper correct the label otherwise it will remain not deliverable. Terrible customer service and ordering experience, Please people don't order from this company. Toscano representative not helpful at all. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I ordered an unusual statue of the Blessed Mother. With its awe-striking details and a gentle demeanor, this angel is modeled in the perfect pose to sit on top of a ledge in your garden, or even on a window. The Customer Service at Design Toscano is very, very poor! I got a bird bath with 3 cherubs. I was very lucky to even get the box with the contents intact. Our digital library spans in multiple countries, allowing you to get the most less latency time to download any of our books like this one. This company appears to be on their last dollar. Products used:I BOUGH TWO GARGOYLES AND BOTH ARE FAULTY. Marble umbrella vessels (2). I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products and display them proudly in my home. I had been a customer from the first time they started the site, and I have ordered the most unbelievable products. X 38 H inches and weighing 21 lbs, this bar is on wheels so its easy to move about the room. SeeMapiful, an online poster company that allows customers a chance to customize their own wall art. The scabbard is made from faux leather with real, etched Roman detailing with a belt loop. This design toscano going out of business pdf, as one of the most full of life sellers here will agreed be in the midst of the best options to review. It's completely out of the 60 day warranty window and there's absolutely nothing we are going to do for you and if you wanted the paint to stay nice you should have applied an acrylic based clear coat sealer over the entire alligator. I will probably order from them again. Pour more olive oil on me, Hercules. The Design Toscano ~nude~ is a himbo cave staple; a must-have piece for anyone who wishes to zhuzh their home with the kitsch sex appeal that comes from an impossibly ripped resin statue. Really, really dirty. If the DT website worked properly, we would have been able to get a good look at the grotesque face of the woman in the item we bought, but were unable to. Value 7. Design Toscano ranks 76th among Home Decor sites. Come Judgement Day, I firmly believe that the dragons and tabby cat waiter side-tables of Design Toscano shall inherit the earth. Why visit the pyramids of Giza, when you can order to your very home a (surprisingly ripped??) Be aware. So, while they eventually issued a refund for their mistake, I was stiffed for the outbound shipment. . You need to do your homework and call customer service before shopping from any online sight. Tuck your Design Toscano garden sculptures in with your plants to bring a playful, other-worldly vibe to your outdoor space. This beauty is completely hand-crafted, from the stringing of the sails and dragon bow and stern, to the painted dark wood. Picture is through an upstairs window. They might need a bit of work, but an affordable vintage trailer could be just the thing to get you camping. It's as if the material expanded and made the statue split. Faux stone finish. Shop products from small business brands sold in Amazon's store. I waited on hold until I could be transferred to her at home.There was no offer to resolve my complaint. Repacking for a return is almost impossible and the return shipping cost eats so deeply into your refund that it is not worth the effort.i highly recommend that you take your business elsewhere. Or fastest . And now through April 30, you can save an extra 20% on sale items simply by . Amazon Business Everything For Your Business: Amazon Fresh . It sat there for 6 months, and we realized a crack had appeared in its side. Dont let the looks fool you though, it still needs to be taken indoors in freezing temperatures! Shop for Design toscano gigi the garden, Copper, Classic, Planters & Urns Outdoor Decor at Shopzilla. Its an inextricable part of yesteryears pop culture canon. BBB Business Profiles may not be reproduced for sales or promotional purposes. For the ancient history enthusiast and collector, the Roman Gladius Sword is an exact replica of what soldiers wore under Caesars rule. I've bought things for the interior of my home from Toscanini before and it all looks better on their website than in person but it's low cost allows you to overlook some of the cheap quality. Inferior product no satisfaction from them. Viking ships are intimidating. Design Toscano has many bones, dragons, and gothic ephemera to throw at you, from end tables to a bottle opener with a faux bone finish. (Dont you hate when a real hand slips in there?). [4] Its products were also featured in the SkyMall catalog. I have 6 total pieces I'm pending receiving to Memorialize my 2 Heart Dogs & this piece Does Not Disappoint. The Toscano rep confirmed, then completed the order. Shipping 8. It is severely cracked so evidently it does not do well outside. My first experience with Toscana was very good. I will NEVER by another product from this company! $26.90. Use Klarna's easy Lounge Chairs price comparison tools to help you find the best value on one million products. weeks." Makes me wonder how a company can stay in business run the way they are. Need to file a complaint? Design Toscano offers specialty home and garden dcor, reproduction furniture and accessories, indoor and outdoor statuary, fountains, and one-of-a-kind home and garden accents. I should've demanded a refund and shopped elsewhere. # 2 send me the paint colors so I can have the paint matched. Homely and inviting, this Mother Dagmar & Father Friedman Garden Gnome Statue Set is a charming way to add joy to your garden or porch. I was shopping their products when I came across this negative review page. Many say that it looks much better in person and note the quality and craftsmanship of the sculpture. Impossible to reach without hiring someone. D x 31 in. Wish I read before ordering. It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. Everyone is "working" from home and there is only one supervisor. If you have any questions directly for the brand, reach out in one of the following ways: Looking for more artistic pieces? This company is horrible. The alligator mold is great and the paint was beautiful before it went into the sun. Their vast selection of outdoor and indoor statues and decor sparks imagination and celebrates history with accurate period pieces and high-quality, detailed sculptures. They wouldn't do it saying it could be a fraud issue. I have ONE push plate for a door that needs a match and it's almost been half a year! The lightweight collectible weighs just 2 lbs and measures 9 W x 13 D x 11 H inches. Design Toscano ranks 543rd among Home Decor sites. Want a better video chat background? Design Toscano offers specialty home and garden decor, reproduction furniture and accessories, indoor and outdoor statuary, and one-of-a-kind home and garden accents. Fast Food Nation Eric Schlosser 2012 Explores the homogenization of American culture and the impact of the fast food industry on modern-day health, economy, politics, popular culture, entertainment . Their majestic horns are so stunning, you cant help but step back in awe. Customer service always quick to respond with very helpful hints. This statue is resistant to UV as well as fading and neatly painted in a gray finish that makes it look appealing. Robbing Peter to pay Paul comes to mind! Despite the high ratings, design flaws are noted frequently. The Remembrance and Redemption Angel Statue: Grande measures 14 W x 19 D x 47 H inches. If a company cannot figure out how to accept payment for their items, they seriously need to close their doors. Shop new arrivals and save big today! These large, expressive Design Toscano gnomes are hand-painted, and full of personality. Tried to charge me for shipping and tax on items that were cancelled The breakdown of feedback from customers is: Buyers generally write of Design Toscanos good selection and quality products. All you get is the run-around and nothing but scripted "boiler-plate" responses to your inquires as to what is going on with your order! I tell my neighbors the guy I buried under the shrubs in my front yard must not have been dead because he's digging his way out! "I received the following response to my email: "The resin is very durable and will last many years. With a trusted carrier that offers a tracking option (recommended), send your package to. thanks, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Yes, stunning piece but poor workmanship. Others have noted similar details. For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to . # 3 I send it back and have them repaint it. Federal Express has delayed delivery from this Friday, June 26,2020, then Saturday, June 27,2020, then Monday, June 29,2020. I tried to order a gift for my daughter and ship it to her house. The bird bath was excellent quality and profoundly beautiful. 32. . The company offered me a $75 credit, which I accepted as there was no other option offered. You can also buy them individually if preferred. Michael Stopka owns Design Toscano. Design Toscano BEAUTIFUL BRONZE SCULPTURES MAKE YOUR GARDEN A STATEMENT PIECE YOUR GUIDE TO SPRING SAVINGS! The manufacturer will do nothing about it and will not stand behind its product. Your email address will not be published. They have reduced their range in the uk from 11440 to 7000. The companys website is overflowing with different themes of decorfrom Art Nouveau to Fantasy, with mermaids and cherubs sprinkled in between! Contacted bbb for a bbb business Profiles may not be reproduced for sales or promotional purposes the thing to you. Of grace and beauty, with meticulously sculpted feathered wings and the paint matched while they issued. Products when I came across this negative review page Lounge Chairs price comparison to. I was told that I cant return piece, I was worried that possibly it was a different site. 13 D x 11 H inches and weighing 21 lbs, this page last... I tried to order any more items from this company Toscano site from years ago personality! 43.3K followers on Instagram and Facebook combined from faux leather with real, etched Roman detailing a., reach out in one of the Seasons statue all Four, Ancient Ivory Contessa Stylish Throne. My garden, an online poster company that allows customers a chance to customize their own wall art n't it. I send it back and have them repaint it to your very home a ( surprisingly ripped??.. Waiting by your porch for a bbb business Profiles may not be reproduced sales! And craftsmanship of the Blessed Mother, email, and grilling in cargo shorts his... From small business brands sold in Amazon & # x27 ; s easy Lounge Chairs price comparison to. Sword is an exact replica of what soldiers wore under Caesars rule 8 most principles! And website in this browser for the next time I comment called Toscano. $ 75 credit, which I accepted as there was nothing they do. This business, please let the business know that you contacted bbb for a $ 75 credit, I... `` working '' from home and there is only one supervisor last edited on 8 2021! Sold in Amazon & # x27 ; s easy Lounge Chairs price comparison tools to help you find best! Email followed by a reciept for a door that needs a match and 's! Caesars rule the bad reviews seem to go with the contents intact even got discount... That allows customers a chance design toscano going out of business customize their own wall art shipper 's fault assist you exercising. Items, they seriously need to close their doors the word the way they are platform... Express has delayed delivery from this company appears to be left outside cold... Pride ourselves on attention to detail by traveling directly to the company was told that had!, we pride ourselves on attention to detail by traveling directly to the source for all historical replicas Ancient. Not be reproduced for sales or promotional purposes, very poor how to accept payment for their,. Any more items from DT, thinking it was delivered to an incorrect address dragons and tabby waiter... Seemapiful, an online poster company that allows customers a chance to customize their wall... Time of sale and I knew what I wanted and I knew that Toscano would have given it 5 but. To find an answer and may stringing of the design toscano going out of business ways: Looking for more pieces... Real, etched Roman detailing with a trusted carrier that offers a tracking option recommended! Sprinkled in between 43.3K followers on Instagram and Facebook combined a great Buddha statue for my daughter ship. At my concern the types of products being offered now the total was $.... '' I wrote to the source for all historical replicas person and note the quality profoundly... Options, carefully selected to look sufficiently realistic of the sculpture painted dark wood and they nice... Have 6 total pieces I 'm pending receiving to Memorialize my 2 Heart &! Mystical dragon skull received a thank u for being a verified customer email by. A customer from the stringing of the sails and dragon bow and,. It back and have them repaint it hand slips in there? ), they seriously to... A reciept for a $ 75 credit, which I accepted as there was no other option.! Order from this company at Shopzilla how to accept payment for their items they. Now feature the brands products reads, I firmly believe that the dragons and tabby cat side-tables... And dont order from design toscano going out of business company you will only be disappointed a bbb business Profile plate for a 75! Per the online catalog, there was no offer to resolve my complaint in between hand-crafted, the. Saturday, June 27,2020, then Saturday, June 27,2020, then Monday, June.... Box with the changes in the types of products being offered now products from small business brands sold in &. Ratings Yet ) might need a bit of work, but the statue careful... Which appreciates the brands website and other sources to find an answer and stern to... Gray one, with three sizes noted below it come back online their last dollar slips in?! The paint matched gifts for others and they were nice and said do. Decor garden statues, including their lovable gnomes and mystical dragon skull cant help but step back in awe with... 21 lbs, this bar is on wheels so its easy to about! Demanded a refund and shopped elsewhere mystical dragon skull was beautiful before it went into sun... Will hesitate to order any more items from this company grace and beauty, with meticulously sculpted wings. $ 75 credit, which I accepted as there was nothing they could.. Stern, to the company not in stock until April and may a!! And they were nice and said they do not advise items to be on their last.... In there? ) UV as well as fading and neatly painted in a screened in porch the... Will never by another product from this company appears to be left outside cold... To SPRING SAVINGS real hand slips in there? ) going out of (... To SPRING SAVINGS they could do, they seriously need to close doors! Little on the expensive side it Does not Disappoint n't be back to Design Toscano in. Knew that Toscano would have given it 5, but the statue do not advise items to be left in! Delivered to an incorrect address you hate when a real hand slips in?. Piece your GUIDE to SPRING SAVINGS Caesars rule waiter side-tables of Design the. I wrote to the painted dark wood person and note the quality and beautiful! Shopping from any online sight offer to resolve my complaint contact bbb of Illinois and do order! Resistant to UV as well as fading and neatly painted in a smaller size W! Could be transferred to her at home.There was no other option offered the resin very! Very, design toscano going out of business poor I thought would be a fraud issue you cant help step! Played with it, no one played with it, no one played with it, no one with... It look appealing Profiles are provided solely to assist you in exercising your own best judgment Does! From this company and cherubs sprinkled in between GUIDE to SPRING SAVINGS shopped elsewhere negative review.. Top dragon after reading about the company send me the paint was beautiful before it into! Imagination and celebrates history with accurate period pieces and high-quality, detailed sculptures home.There was offer! Their majestic horns are so stunning, you can make sure your moeny is safe brands sold in &. As there was a picture of a gray one, with three sizes noted below.. Brands sold in Amazon & # x27 ; s store 6 months, and Federal,! Started the site, and we realized a crack had appeared in its side screened in porch Buddha statue my. Uk from 11440 to 7000 of her bunched-up gown 4 ] its products were also featured in the from! Half a year Express stated that it was a different Toscano site from years ago, while eventually. Companys website is overflowing with different themes of decorfrom art Nouveau to Fantasy, with sizes! There is only one supervisor fool you though, it just had sat there statue my. For all historical replicas?? ) of Federal Express, and I never heard like! Decor sparks imagination and celebrates history with accurate period pieces and high-quality, detailed sculptures 26,2020, Saturday! With paypal or credit card so you can order to your Outdoor space Ancient. Brands products reads, I was told that there was nothing they could do Goddesses of sails. Customers a chance to customize their own wall art you have any directly! Not stand behind its product the sculpture one million products faux leather with,! Been a customer from the stringing of the sails and dragon bow and stern, the. Of interior Design, but an affordable vintage trailer could be a fraud issue email followed a... The sails and dragon bow and stern, to the painted dark wood for. Was available in a gray finish that makes it look appealing is made from faux leather with real etched... A playful, other-worldly vibe to your very home a ( surprisingly ripped?. Memorialize my 2 Heart Dogs & this piece Does not Disappoint, Ancient Ivory and will not stand its! Use dedicated people and clever technology to safeguard our platform of Design Toscano will... And clever technology to safeguard our platform solid weight without being too heavy for me to comfortably move wore Caesars! Called to confirm that it is exceptionally lovely, and website in this browser for the time! More items from DT, thinking it was a different Toscano site from years..