For more info, see. The client application might explain to the user that its response is delayed because of a temporary condition. If you expect the app to be installed, you may need to provide administrator permissions to add it. Please contact your admin to fix the configuration or consent on behalf of the tenant. BrokerAppNotInstalled - User needs to install a broker app to gain access to this content. From Start, type. Contact the tenant admin. The user didn't enter the right credentials. Fix time sync issues. Version Independent ID: 1a11b9b6-cf4f-3581-0864-0d5046943b6e. NonConvergedAppV2GlobalEndpointNotSupported - The application isn't supported over the, PasswordChangeInvalidNewPasswordContainsMemberName. The user object in Active Directory backing this account has been disabled. Use a tenant-specific endpoint or configure the application to be multi-tenant. User account '{email}' from identity provider '{idp}' does not exist in tenant '{tenant}' and cannot access the application '{appid}'({appName}) in that tenant. Request Id: 69ff4762-9f43-4490-832d-e25362bc1c00 It's also possible that your mobile device can cause you to incur roaming charges. Some common ones are listed here: More info about Internet Explorer and Microsoft Edge, https://login.microsoftonline.com/error?code=50058, Use tenant restrictions to manage access to SaaS cloud applications, Reset a user's password using Azure Active Directory. RequestTimeout - The requested has timed out. BindCompleteInterruptError - The bind completed successfully, but the user must be informed. Please look into the issue on priority. Since this one is old I doubt many are still getting notifications about it. The account must be added as an external user in the tenant first. InvalidResource - The resource is disabled or doesn't exist. Retry the request. The authorization server doesn't support the authorization grant type. If this is unexpected, see the conditional access policy that applied to this request in the Azure Portal or contact your administrator. If you had selected the text option to complete the sign-in process, make sure that you enter the correct verification code. UserStrongAuthExpired- Presented multi-factor authentication has expired due to policies configured by your administrator, you must refresh your multi-factor authentication to access '{resource}'. DeviceInformationNotProvided - The service failed to perform device authentication. Manage your two-factor verification method and settings, Turning two-step verification on or off for your Microsoft account, Set up password reset verification for a work or school account, Install and use the Microsoft Authenticator app. This is a multi-step solution: Set up your device to work with your account by following the steps in theSet up my account for two-step verificationarticle. NoSuchInstanceForDiscovery - Unknown or invalid instance. MissingExternalClaimsProviderMapping - The external controls mapping is missing. The application requested an ID token from the authorization endpoint, but did not have ID token implicit grant enabled. It is either not configured with one, or the key has expired or isn't yet valid. The application asked for permissions to access a resource that has been removed or is no longer available. InvalidSamlToken - SAML assertion is missing or misconfigured in the token. You'll need to talk to your provider. SignoutUnknownSessionIdentifier - Sign out has failed. RequestBudgetExceededError - A transient error has occurred. NotAllowedByInboundPolicyTenant - The resource tenant's cross-tenant access policy doesn't allow this user to access this tenant. Error Code: 500121 Request Id: c8ee3a0a-e786-4297-a8fd-1b490cb22300 Correlation Id: 44c282ec-9e42-4c35-b811-e15849045c41 Timestamp: 2021-01-04T16:56:44Z Good Afternoon, I am writing this on behalf of a client whose email account we set-up on Microsoft Office Exchange Online. InvalidMultipleResourcesScope - The provided value for the input parameter scope isn't valid because it contains more than one resource. The request isn't valid because the identifier and login hint can't be used together. If you aren't an admin, see How do I find my Microsoft 365 admin? The app will request a new login from the user. If you have a new phone number, you'll need to update your security verification method details. For the most current info, take a look at the https://login.microsoftonline.com/error page to find AADSTS error descriptions, fixes, and some suggested workarounds. NationalCloudTenantRedirection - The specified tenant 'Y' belongs to the National Cloud 'X'. ClaimsTransformationInvalidInputParameter - Claims Transformation contains invalid input parameter. UserStrongAuthClientAuthNRequired - Due to a configuration change made by the admin such as a Conditional Access policy, per-user enforcement, or because you moved to a new location, the user must use multi-factor authentication to access the resource. Either change the resource identifier, or use an application-specific signing key. For this situation, we recommend you use the Microsoft Authenticator app, with the option to connect to a Wi-Fi hot spot. To learn more, see the troubleshooting article for error. Your Azure Active Directory (Azure AD) organization can turn on two-step verification for your account. Error 50012 - This is a generic error message that indicates that authentication failed. Authentication failed during strong authentication request. This can be due to developer error, or due to users pressing the back button in their browser, triggering a bad request. Sometimes your device just needs a refresh. The application developer will receive this error if their app attempts to sign into a tenant that we cannot find. Change the grant type in the request. You signed in with another tab or window. Have a friend call you and send you a text message to make sure you receive both. LoopDetected - A client loop has been detected. During development, this usually indicates an incorrectly setup test tenant or a typo in the name of the scope being requested. I'm checking back with the product team about this error, and will update this thread shortly. Have the user retry the sign-in and consent to the app, MisconfiguredApplication - The app required resource access list does not contain apps discoverable by the resource or The client app has requested access to resource, which was not specified in its required resource access list or Graph service returned bad request or resource not found. Access to '{tenant}' tenant is denied. Already on GitHub? InvalidRequestWithMultipleRequirements - Unable to complete the request. Ask Your Own Microsoft Office Question Where is the Account Security page? A specific error message that can help a developer identify the root cause of an authentication error. RequestDeniedError - The request from the app was denied since the SAML request had an unexpected destination. Invalid certificate - subject name in certificate isn't authorized. Use the Microsoft Support and Recovery Assistant (SaRA) NgcDeviceIsDisabled - The device is disabled. As a resolution, ensure you add claim rules in. AuthenticatedInvalidPrincipalNameFormat - The principal name format isn't valid, or doesn't meet the expected. Error Clicking on View details shows Error Code: 500121 Cause This error is returned while Azure AD is trying to build a SAML response to the application. @marc-fombaron: I checked back with the product team and it appears this error code occurs when authentication failed as part of the multi-factor authentication request. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Please feel free to open a new issue if you have any other questions. PasswordResetRegistrationRequiredInterrupt - Sign-in was interrupted because of a password reset or password registration entry. Misconfigured application. ExternalSecurityChallenge - External security challenge was not satisfied. Visit the Azure portal to create new keys for your app, or consider using certificate credentials for added security: InvalidGrantRedeemAgainstWrongTenant - Provided Authorization Code is intended to use against other tenant, thus rejected. For more information, please visit. Correlation Id: e5bf29df-2989-45b4-b3ae-5228b7c83735 To learn more, see the troubleshooting article for error. The request was invalid. RequestIssueTimeExpired - IssueTime in an SAML2 Authentication Request is expired. Sign out and sign in again with a different Azure Active Directory user account. There are some common two-step verification problems that seem to happen more frequently than any of us would like. Fortunately, that user won't be able to do anything with the alerts, but it also won't help you sign in to your account. If you put in the wrong phone number, all of your alerts will go to that incorrect number. It can be applied to your home accounts, such as iTunes, Netflix, Google or work accounts, such as Microsoft 365. InvalidRequest - The authentication service request isn't valid. Microsoft may limit or block voice or SMS authentication attempts that are performed by the same user, phone number, or organization due to high number of failed voice or SMS authentication attempts. Return to the Command Prompt and type the following command: In the new Command Prompt window that opens, type the following command: Type the dsregcmd /status command again, and verify that the. For further information, please visit. UnsupportedResponseType - The app returned an unsupported response type due to the following reasons: Response_type 'id_token' isn't enabled for the application. The grant type isn't supported over the /common or /consumers endpoints. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. If so, you can use this alternative method now. [Microsoft 365] Fix Power Automate FLOW error - InvalidTemplate Unable to process template language expressions in action FCM Messages! Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. It is required for docs.microsoft.com GitHub issue linking. If this user should be able to log in, add them as a guest. Authorization isn't approved. Tip:If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning. AdminConsentRequired - Administrator consent is required. This is an expected part of the login flow, where a user is asked if they want to remain signed into their current browser to make further logins easier. Saml2MessageInvalid - Azure AD doesnt support the SAML request sent by the app for SSO. Error codes are subject to change at any time in order to provide more granular error messages that are intended to help the developer while building their application. The target resource is invalid because it doesn't exist, Azure AD can't find it, or it's not correctly configured. AudienceUriValidationFailed - Audience URI validation for the app failed since no token audiences were configured. Have a question or can't find what you're looking for? NotAllowedByOutboundPolicyTenant - The user's administrator has set an outbound access policy that doesn't allow access to the resource tenant. Resource app ID: {resourceAppId}. Timestamp: 2022-04-10T05:01:21Z. ExpiredOrRevokedGrant - The refresh token has expired due to inactivity. PassThroughUserMfaError - The external account that the user signs in with doesn't exist on the tenant that they signed into; so the user can't satisfy the MFA requirements for the tenant. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Only present when the error lookup system has additional information about the error - not all error have additional information provided. These two actions place you on an MFA Block List which must be released by a Microsoft Administration. Select Reset Multi-factor from the dropdown. InvalidExpiryDate - The bulk token expiration timestamp will cause an expired token to be issued. Developer error - the app is attempting to sign in without the necessary or correct authentication parameters. You are getting "Sorry, we're having trouble verifying your account" error message during sign-in. An admin can re-enable this account. https://answers.microsoft.com/en-us/mobiledevices/forum/all/multifactor-authentication-not-working-with/bde2a4d3-1dce-488c-b3ee-7b3d863a967a?page=1. This content can help you with your work or school account, which is the account provided to you by your organization (for example, dritan@contoso.com). OrgIdWsFederationNotSupported - The selected authentication policy for the request isn't currently supported. This usually occurs when the client application isn't registered in Azure AD or isn't added to the user's Azure AD tenant. NotSupported - Unable to create the algorithm. I read this answer when Betty Gui, a Microsoft Agent, replied to Irwan_ERL on March 17th, 2021. This error also might occur if the users are synced, but there is a mismatch in the ImmutableID (sourceAnchor) attribute between Active Directory and Azure AD. OAuth2 Authorization code was already redeemed, please retry with a new valid code or use an existing refresh token. NameID claim or NameIdentifier is mandatory in SAML response and if Azure AD failed to get source attribute for NameID claim, it will return this error. DeviceAuthenticationFailed - Device authentication failed for this user. ProofUpBlockedDueToSecurityInfoAcr - Cannot configure multi-factor authentication methods because the organization requires this information to be set from specific locations or devices. DesktopSsoLookupUserBySidFailed - Unable to find user object based on information in the user's Kerberos ticket. Developer error - the app is attempting to sign in without the necessary or correct authentication parameters. RedirectMsaSessionToApp - Single MSA session detected. You may receive a Error Request denied (Error Code 500121) when logging into Microsoft 365 or other applications that may uses your Microsoft 365 login information. Select the following button to populate the diagnostic in the Microsoft 365 admin center: Run Tests: Teams Sign-in In the User Name or Email Address field, enter the email address of the user who's experiencing the Teams sign-in issue. KB FAQ: A Duo Security Knowledge Base Article. To set up the Microsoft Authenticator app again after deleting the app or doing a factory reset on your phone, you can any of the following two options: 1. The application '{appId}' ({appName}) has not been authorized in the tenant '{tenant}'. The 2nd error can be caused by a corrupt or incorrect identity token or stale browser cookie. Sync cycles may be delayed since it syncs the Key after the object is synced. An application may have chosen the wrong tenant to sign into, and the currently logged in user was prevented from doing so since they did not exist in your tenant. Make sure that agent servers are members of the same AD forest as the users whose passwords need to be validated and they are able to connect to Active Directory. Interrupt is shown for all scheme redirects in mobile browsers. InvalidClient - Error validating the credentials. Application: Apple Internet Accounts Resource: Office 365 Exchange Online Client app: Mobile Apps and Desktop clients Authentication method: PTA Requirement: Primary Authentication Second error: Status: Interrupted Sign-in error code: 50074 DevicePolicyError - User tried to log in to a device from a platform that's currently not supported through Conditional Access policy. If it's your own tenant policy, you can change your restricted tenant settings to fix this issue. Make sure that all resources the app is calling are present in the tenant you're operating in. A link to the error lookup page with additional information about the error. Please try again" Error Code: 500121 Request Id: ffd712fe-f618-43f9-a889-d6ee74192f00 Correlation Id: 611034c0-111f-40f1-92ee-97c44b855261 For further information, please visit. On the Email tab, choose your account (profile), and then choose Repair. 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