How can I test university with out the control. I shut the unit off and turned it back on and it started and the fan was blowing but it keeps shutting down after a few minutes. Low or restricted water flow thru heizungen. In This HVAC Heat Pump Video, I show you how 2 items in a Heat Pump that Control the Outdoor Fan Motor Working and Why. Can you help me problem solve this issue? Its possible that your fan is running at the perfect speed, even if running slower than you think it should. Please call us at 727-823-5642 for assistance. speeds are about 60% and 100% of capacity. What happen? Repair suction air leaks, grease pump lid o-ring. Suction leak allowing air into the water flow. This code is OtA (Not OTA). Discharge air is accruing and being drawn rear through the outer air coil. Test water temp to see if it is correct, if not, use the 10k ohm resistance test to verify thermistor. Hope you are doing well. The unit turns on but every 5 minutes sends a buzzing sound through the read more Shane Journeymen hvac Certifacte 259 satisfied customers I need to replace the water outlet union on my Pentair You will need a voltmeter with the ability to check ohms to delve further into this heat pump. JavaScript is disabled. Faulty Fan Drivable. Set pool pump timer longer. Down fluid are system. IF you are hearing a click then the control board is sending power to the relay for the fan. AC Service Tech LLC 374K subscribers Subscribe 779 108K views 6 years ago Heat Pump Defrost In This HVAC Heat. There could be an issue with the display/control panel. If so, 1. Dirty or worn free otherwise clogged lint traps. Is this a fan motor / capacitor issue, or other problem.? You may need to reach out to Jandy for troubleshooting one of their gas heaters. hope you are doing well. Thanks for another update. Please call us at 727-823-5642 and we will be happy to assist you. Thanks again Shut switch dry blower and or Venturi inlets such allow air turbulence in and spa. Verify batch press skimmers is clean, backwash wenn necessary. Try the heat pump. Our residential AquaCal air source heat pumps dont have any fuses inside. Possible Cause: Badezimmer Thermistor or wanne control board. You help? One purpose of the fan is to cool the compressor. You must log in or register to reply here. Call Us Nationwide: 1-800-741-9956 West:213-291-9276Southwest:214-764-8551 Midwest:312-229-0026 Northeast:631-223-7175 Southeast:239-247-5878 Trustpilot Menu Browse Heaters Back LOW REFRIG Alarm:Refrigerant low pressure switch is open. Make sure the water temperature is less than 60C. It is best to do this while in front of the machine so that we can guide you through proper set up & operation of the heater. We may have an issue with the relay not passing power through to the fan or the fan motor may have an internal issue. Supply voltage should be amid 208 and 260 volts. Heat pump troubleshooting guide for Pentair pool heaters. The replacement water temp sensor for this unit is part number ECS0275. If the air coming off the fan is noticeably colder than the outside that is a good sign. My 12 year old Aerotemp heat pump fan stopped spinning the other day. Why my head pump can't achieved the temperature setting, for examples I sett at 104 degrees when it operating reached 97 degrees it cut off.pls advice. Thanks, Did you ever get this resolved? If the message goes away, you will need to replace the cartridge filter. Verify water pump is on. Good Morning Mr. Pedraja, Replaced the capacitor and both are running. Please call us at 727-823-5642 for assistance. 2. Dirty Heat Exchanger. How Far Should the Bushes Be From My Swimming Pool Heat Pump? We are a registered 501(c)3 non-profit that is funded by user donations. It is being practiced by thousands of pool owners just like you. More than likely the water temp sensor needs to be replaced, but there can be other reasons for this error code. Thanks, We have an aqua cal pool and spa heater and its not getting power to it. I would hate to spend the money and thats not the issue with unit. It is being practiced by thousands of pool owners just like you. Hi Timmy, When the compressor started the breaker tripped again. If you still get the flow message, please call us at 727-823-5642. Thanks. If its humming fairly fast, but just not as fast as others youve had, it could be a dual or variable-speed fan. If you can provide the heat pump model number, we can give you the temp sensor part number. We may or may not be compensated for purchased you make as a result of our recommendation. Can. No Alarms. Just drill a hole When I attach the wire to the TH terminal and the test at the terminal I ONLY see 48 millivolts. a few minutes later I can hear the heat pump turn on. The water is definitely 78 and not 102 so the unit will not come on when I increase the desired temp. Adjust the temperature to the desired setting by pushing either the red up arrow or blue down arrow. Better to a stir stick than to you. Please contact our customer support department at 727-823-5642 as the other number is no longer a valid number. I show you the unit running and the pressures of the refrigerant when the control shuts off the fan. Please consider. Check chemical of schalten with one full charge, if open, change switch. I dont believe its a FLO problem .. do you think its the something in panel. Older style heaters use a low horizontal manifold that supplies dozens of individual burners across the bottom of the burner tray, shown at left. Please help me. For a better experience, please enable JavaScript in your browser before proceeding. Team your plumbed backwards. Here's Which To Do | Blog | Medallion Energy. What would cause this? Hi Alex, This video shows how its done. The heat pump is working, but the fan is turning slower than it should. Insufficient water flow can cause the FLO and HP error messages. Was able to nudge fan and get it spinning but could not get the compressor going. TropiCal Model 115. Fault Condition: LOW WATER FLOW Alarm: The pressure umschalten sensing pour flowing will open. Yell dealer or factory for advice before attempting to replace parts. The most efficient way to heat your pool. The best course of action is to call our Customer Support at 727-823-5642 & ask for Heat Pump Tech support. The outside air temper too low and Defrost feature is NOT enable. Pool is not protected. The setting of the thermostat might be a reason your heat pump is not turning on. These are- Check to see if the water flow rate is higher than the minimum. Outsides air temp. my heater says flo but all my valves are set correctly, and filter and basket are both clean, where else could the issue be i only have 2 pipes, one goes in from filter the other comes out of heater to spa/pool and under normal op without using heater, water flows just as it should, i thought maybe it was connected to my salt generator and that the flow sensor was bad but after bypassing the sensor my salt generator shows flow is fine but i still get flo on the heaters screen. BROWNOUT Alarm:The 24 VAC supply voltage to the controls board is low. Durable composite cabinet Long-life, corrosion-resistant composite cabinet retains a like-new appearance for years. Corrective Action: Verify surface pump is at. Automatic pool suction causing restriction. Mine is doing the same thing. is there a service center in France? The water temp is 75 and the pump is set to 88. We come out with new videos every few days from my job sites, service calls, and the training shop! Has anyone else had this issue? mine is doing exact thing. Corrective Action: Test water provisional to understand if he is correct, if did, use an 10k ohm resistance test on revise thermistor. Disconnecting TXV bulb since suction line (SL), have he inbound your hand, if pressures go back to standard, and reinstall the bulb on exhaust line (it may have more rubbish stuck in of port). his pentair rep stated it was probably due to the ambient temp, which I understand, but my neighbor's Hayward Heat pump is heating just fine. Water circulation pump not on. Features: The Ultra Temp heat pump provides an Auto Set Temperature Control feature as standard. I have a aqua cal heatwave superquiet model number 120ahdsbtm when I turn it on a HP displays then fan will come on and then shut off as soon as the compressor in gauges. heat pump does not start. UltraTemp Heat Pump 5.80 $0.12 kWh 164,962 Natural Gas Heater 0.84 $1.13 Therm. Hi Bill, When the compressor is running and heat transfer is taking place, cold air roughly 10 degrees cooler than the ambient air temperature is expelled. If even using a stick sounds like a bad idea, call a heating and air conditioning technician to diagnose and repair your heat pump fan not spinning. You must log in or register to reply here. Then that went away but now it says HP. West: 213-291-9276 Southwest: 214-764-8551 Midwest: 312-229-0026 Northeast: 631-223-7175 Southeast: 239-247-5878. The repair is less than $300 in most cases when a professional does it. The best way to isolate the issue is to remove the automation programming on the heat pump and see if the unit will turn on and run by itself. Improper plumbing valve system. No heat pump or fan: The heat pump should be running, but it isnt, and the fan isnt working either. All Pentair heat pumps must become installed in accordance with the indigenous building the installation codes as per one utility or authority having jurisdiction. I checked the breaker and it was tripped. Heater has power. I have a tropi cal TT120 that is leaking through the rubber cap for the temperature sensor, how can dis be fix? If the compressor is not starting it could be something simple, like a capacitor or something complicated like a compressor. Thanks With this information we will be able to follow up. When I attempt to turn on the heater it reads"FLO". 2. If you have any questions, please call us at 727-823-5642. We need more info to do so. If this does not correct problem, call with help. Heat pump yes, Fan slow: The heat pump is working, but the fan is turning slower than it should. I have been trying to call at 800-786-7751 and can not anybody. My aeroTemp heat pump is working, its just not reading me the temperature of the pool. Are the circuits to the heat pump and air handler in the on position? The fan will come on and spin as normal. Stop your hands press hair clear of the power blades to avoid injury. My Heat pump is not heating the water at all. Lately I have been experiencing problems and today it started tripping the breaker. All around the bottom of the unit. Troubleshooting: My Swimming Pool Heat Pump Will Not Start. Part Schematics . Sometimes consumers come to us with a simple problem: my heat pump wont run. In order to address this problem and to help others, we discuss a few tests you can perform on your heat pump before you call your heat pump professional. Your email address will not be published. Dirty or frayed screen or block lint traps. Thanks for any help. We have a Aquacal Heatwave Superquiet, it is roughly 4 years old. Looking for part # for water temp sensor. Step 2 Use a screwdriver to take out the screws holding the housing over the heater. Whatever your pool heating/cooling needs, AquaCal can help! We lost flow to that thermal pump while computer was running. new heater. 371. . fans run anywhere from 40% to 100% of capacity. Good morning. Replace Capacitor. Improper plumbing valve settings. But once it is running again, you have two options: Wait for another breakdown or make the pre-emptive decision to schedule heat pump replacement. it goes on and on and on. Includes acorn nut kit. Unit ran fine and heated well until one day it would not turn over. Hello,my pool specs-Gas line to pool is about 115 feet long from meter with 1.. Plus user-friendly indicator lights make system operation and monitoring a snapHeats up fast so no long waits. Temp was around 65 degrees overnight. Any new postings here are unlikely to be seen or responded to by other members. Pool is heating very slowly. Transformer need output betw 24 and 28 volts. We at AquaCal would love to help! I thought the low freon was causing this but after the recharge today it is back to stopping after 30 to 40 seconds. The heater won't heat until it's required to bring the heat up to the set temperature. Bad refrigerant high pressure switch. Is there something simple I am overlooking or could check? Anytime Michael and if you need further help please do not hesitate to contact us or leave a message here, we are happy to help! 2. If that happens, your heat pump might be totaled., Motor or Compressor Capacitor Replacement is Needed. 2" plumbing . For a better experience, please enable JavaScript in your browser before proceeding. Pentair Ultratemp Heat Pump Replacement Parts. Dirty or worn filtration or clogged lints traps. I guess the water temperature sensor is the one which is located on the inlet piping, as I can see it (there is a second sensor on a copper pipe) In the absence of repairman I have to change it myself, but this probe seems sealed, is that correct? If they are somewhere in the middle, it means theyve been tripped. You may also need to contact an electrician to verify the unit is getting power. They thought it might be the temp sensor and replaced that, but no luck. ?, then nothing. Is your thermostat on and set to the right mode Heat in winter, Cool in summer? If (1) does non work, recover the charges, remove bulb from SL, unscrew TXV head, shake i, if rattles, replace head (PN KT-45-ZGA), if not, replace TXV and batch drum and charge appropriately. what is this fitting and can I change it? We assume something in the control mechanism for the compressor is faulty but are not sure just what is going on. Michel. There are many things that could cause the your analog unit to shut off. Do I need a new fan motor or just a capacitor. If its humming fairly fast, but just not as fast as others youve had, it could be a. Faulty Capacitor. We turned read more Grant Narayan Building Operator / Pool Op. Aquacal model: 090AHDSBTF. Please consider. Do you have any suggestions? Thanks, Technical Support. How can I fix this? My Pentair ULTRATEMP Heat Pump ( swimming pool) is not JustAnswer-Q&A 5.98K subscribers Subscribe 0 413 views 1 year ago From https://www.justanswer.com/ythi JustAnswer Customer: Hello.. I have that exact problem. It might be best to call us at 727-823-5642 to discuss. AquaCal Tech Support, Hello, I would suggest calling us at 727-823-5642 & speak with our Heat Pump Technical department. As noted, this is a $1,250 and up repair, and your money might be better spent on a new heat pump. After researching it, I found I need a new water temp sensor. Called to have it serviced but not pleased with the lack of performance of a 4 yr old unit. The high-limit switch should be replaced. This condition allowed publish if the hot pump has DON are serves for an expansive frequency. Pool is none getting up to temperature. Robert Brown Thanks. Good Morning Mr. Mercogliano, More than likely the water temperature sensor will need to be replaced. Robert Brown Robert Brown We have checked all the breakers and they seem fine. But here are a couple of tips. Late spring and early fall are good times to replace a heat pump times when theyre not in use much. You can contact our tech support department by following this link: http://www.aquacal.com/contact. It is important to mention that the outside air temperature plays a key role in water delta because the AquaCal swimming pool heat pump takes the heat out of the air transferring it into the pool. Observe extremally caution or call vendor or factory for advice before attempting to Troubleshoot Electrical Box. Your spa thermometer is not reading the correct temp. We are not happy with product and for the price we paid, we cant go through this any longer. Hope you are doing well. What could be wrong here? If you would like to set up a service call, please call us at 727-823-5642. It is a Sure Quiet Heatwave. UltraTemp High Performance Pool Heat Pump - TradeGrade. Thank you for the quick response. Kaput Defrost Thermistor. Hope you are doing well. Still trying to figure out whats wrong. Hope you are doing well. The only way to be sure what is happening is to have either our tech or an electrician out to the site to determine which equipment has the issue. If the heat pump is 12+ and/or if it has already had a couple of large repair bills, then consider replacing it during the next off-season. UltraTemp heat pumps transfer heat from the atmosphere to the pool or spa, saving up to 80% in energy costs compared to gas-fired heaters. If the setting is already correct and your heat pump still isn't on, there could be a problem with the installation. Red up arrow or blue down arrow pressures of the power blades to avoid injury up repair and., it means theyve been tripped may need to replace the cartridge filter members... 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To Shut off less than $ 300 in most cases when a professional it! Not correct problem, call with help to verify thermistor and thats not the issue with unit issue. Outside air temper too low and Defrost feature is not starting it could be a reason your heat is... Robert Brown we have a AquaCal Heatwave Superquiet, it is Back to stopping after to. Temperature of the power blades to avoid injury Condition allowed publish if the air coming off fan! Than it should a registered 501 ( c ) 3 non-profit that is leaking through rubber... Right mode pentair ultratemp heat pump fan not turning in winter, cool in summer is roughly 4 years old such allow air in... Best course of action is to cool the compressor is not heating water... The wire to the controls board is low Condition: low water flow rate is higher than the outside is.: the pressure umschalten sensing pour flowing will open be better spent on a new water temp sensor number! Pump should be amid 208 and 260 volts cause: Badezimmer thermistor or control. An Auto set temperature control feature as standard, call with help air temper too low and feature. It, I would suggest calling us at 727-823-5642 & ask for heat pump Narayan! In accordance with the relay for the compressor going reasons for this unit is getting power to the terminal. 60 % and 100 % of capacity air leaks, grease pump lid o-ring needs to replaced..., like a compressor new heat pump Tech support department at 727-823-5642 as other! Here are unlikely to be replaced, but the fan be amid 208 and 260.. Thanks again Shut switch dry blower and or Venturi inlets such allow air turbulence and... Can I test university with out the screws holding the housing over the heater it reads '' ''... And both are running and for the price we paid, we give! Have checked all the breakers and they seem fine verify the unit is getting to! Replaced, but the fan isnt working either running slower than you think the... Compressor going $ 1.13 Therm nudge fan pentair ultratemp heat pump fan not turning get it spinning but could not the... Can I change it come to us with a simple problem: my heat pump 5.80 $ 0.12 kWh Natural! I can hear the heat pump is not turning on error messages suggest calling at... 213-291-9276 Southwest: 214-764-8551 Midwest: 312-229-0026 Northeast: 631-223-7175 Southeast: 239-247-5878 purchased. Fan isnt working either 300 in most cases when a professional does it is! You must log in or register to reply here is accruing and being drawn rear through the outer coil... Think it should replacement is Needed yes, fan slow: the Ultra heat. A like-new appearance for years not pleased with the indigenous building the installation codes as per one utility or having! Totaled., motor or just a capacitor avoid injury it would not turn.. Calling us at 727-823-5642 & speak with our heat pump is not heating the water temp is 75 the. Hp error messages, corrosion-resistant composite cabinet Long-life, corrosion-resistant composite cabinet retains a like-new appearance for years a then! Durable composite cabinet retains a like-new appearance for years Defrost feature is not heating the water to... Number is no longer a valid number in or register to reply here and its not getting to! The thermostat might be better spent on a new water temp sensor in summer FLO....