Try removing the SD card 8. If your Android device has an external SD card, you can save Spotify music to an SD card. 4. 1. The currently playing bar doesn't show up at the bottom and I can't play any music. While you here, let's have a fun game. 3. Help others find this answer and click "Accept as Solution". Does anyone have an update-cm-6.1.1-Desire-signed.zip file left. Source. Step 3: Unmount the SD card by going to Settings > Storage > Unmount SD card. Also when i try to make spotify switch back to my SD card as the main storage device, i get a notification that says "We couldn't move your data" and that there might be a problem with my SD card. So, whether you are a Spotify Premium or a free user, this program has got you covered. Also, 60 GB are still used on my SD card! Tried reinstalling the app and deleting its cache but that didnt work, is there any other way to fix this problem . Simply add some detail to your question and refine the title if needed, choose the relevant category, then post. Cookie Notice Here well uncover two ways to save your Spotify music to an SD card. The solution is to install or move Spotify to the SD card and in that way delay the app's background process to load. I'm on Galaxy S10 now. Now, if this doesnt work, try to reinstall the app and always keep it up to date. I tried downloading my big playlist and it told me I ran out of space. Here is where the recommended program comes in. Method 1: Restart Your Android Phone Method 2: Clear Cache And Data Of Spotify App Method 3: Update Spotify App To Fix Spotify Keeps Freezing Android Method 4: Change Login Method Method 5: Uninstall Spotify and Reinstall it again Then move the Spotify app to external storage. So it wasn't using the SD and I can't see how to set it. Otherwise even if you select SD card within the app it will move to internal storage in a couple days. The Spotify team confirmed that they are already aware of the problem reported by users of the app. Back to 'Other' and delete all downloaded playlists on your device by hitting the 'Delete cache and save data' button. Same issue with my mom's phone. This leads to other issues like deleted songs, canceled downloads and more. If your app is sluggish, if your playlists are missing, if your screen goes black with no explanation, if your songs check out the most popular artists on Spotify arent playing or are skipping, or any other such issue, the first thing you should do is reboot your phone. Make sure: If this didnt help, you may need to troubleshoot further with the device's manufacturer. SD Cards: SanDisk Ultra 128GB, SanDisk Extreme 32GB. However, if you face any issues and you dont know how to proceed, you can just keep reading our article with all the most common issues people find when using Spotify, as well as how to solve them! Confirm the decision by hitting on "OK". Then, in the top right corner, click your profile icon, and then Settings. Want to know more about us? Could you also make sure to provide us with the following info, if you havent already: device + OS version It also says to check my permissions even though i allowed everything. Spotify doesn't work at all when I use my SD card, If you appreciate an answer, maybe give it a. Spotify is not an exception, and it has DRM protection that must be removed if you want to freely enjoy its music offline. First, launch Tunelf Spotibeat Music Converter on your computer. My phone ran out of juice and shut itself down. 1) Launch Spotify on your Android device and then go to tap the Home tab at the bottom of the screen. Welcome - we're glad you joined the Spotify Community! Take the SD card out and turn off your device. Sometimes I'm able to change it by moving the whole spotify app to my SD card and then moving the storage location, but I still can't download anything to see if it's actually working because I can't access any songs to download. From there, you can get access millions of songs, discover new podcasts, search for favorite songs, and even save your favorite songs for offline listening among other things. Android systems usually have the option to make use of an SD card inserted in the smartphone to store memory and use it to store application data. The your library tab is empty, and just has the "create playlist" and "browse podcasts" options. The only solution was to remove sd card and reinstall the app. 1st stop your downloads (if to Internal Memory) in Spotify by deleting them. On mobile, tap the Settings icon. It is a premium feature. 2. It's not the sd card, I tried with 3 different ones and nothing. Where to Get The HK/CN SM-N9860 (SD Ultra 5G DualSIM Unlocked)? I have same issue on Sony Xperia XZ Premium with Android 9. Also, it would be great if you could record a short video where we can take a better look at the issue. Tap the SD card name to open the Files app with the SD card selected. Make sure your internet connection is stable, Check your network connection, or switch to a different network, Songs can be grayed out if they're not available in your market, Your device has at least 250MB of available memory, Your firewall isnt blocking Spotify (desktop only), Your device's battery is sufficiently charged, Your SD card is not causing problems, try removing it (Android only). JavaScript is disabled. All Rights Reserved. If you are wondering why Spotify keeps stopping in between use, you need to understand that the app needs sufficient storage space on your device to run effortlessly. Before we can post your question we need you to quickly make an account (or sign in if you already have one). Samsung Galaxy Note 20 Ultra Questions & Answers. Here you can choose the output format for your music and set the channel, bit rate, and sample rate to get better audio quality. NOT working (popup message "we weren't able to etc etc), Spotify recognize SD card in storage path - but I let it use the the internal storage, When ever the SD is used by Spotify, the app breaks. So, saving your music directly equates to transferring those downloads to your SD card. Please see below the current ongoing issues which are under investigation. Restart Your Device. According to multiple reports, Spotify app shows multiple SD card storage options for many users. I had around 20GB in offline songs. https://support.spotify.com/ca-en/article/reinstall-spotify/. The Spotify app should then open automatically. SoSD card is now useless. Step 3 Double-click on your SD card in the list of drives. Fix SD Card Not Reading Amazon Fire Tablet (Wont Recognize Kindle MicroSD Stopped Recognizing Repair - YouTube 0:00 / 2:43 Intro Fix SD Card Not Reading Amazon Fire Tablet (Wont. When you are in Storage, you will have the option to choose to move your data to the SD card. Step 3: Next, tap on Reset and select Reset Network Settings . Reinstall Spotify. Ive been dealing with this issue ever since I started storing music on my SD card. It seemed to work fine for a week but Spotify just now "forgot" it already downloaded my music on the SD card, and is downloading 3,616 files again - to the internal storage. 4) Tap the OK button to save your music to an SD card. In the meantime I've been using the Spotify Lite app, which does let me play music, but I do have the same "we couldn't move your data" issue when I try to set the storage on it to my SD card, so I can't keep any downloads because I don't have space in my internal storage. Note that if you app works fine without the SD card, the card itself could be corrupted. If your Spotify app on Android has been broken and not loading on launch, you might not be alone, as Spotify is looking into the problem. You can also upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it)We'll be on the lookout. What we can tell you about it is that this is one of the problems most often faced when using Spotify, and it is common to be caused by your own router or your firewall settings. Force stop Spotify, remove data and cache, uninstall. Don't worry - it's quick and painless! Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you see a com.spotify.music folder, delete it." Luckily, this is an easy one to fix. Its unclear how widespread the issue is, or what versions of the app it affects. In the following day my app was completely unusable: no playlists, no music playback, no profile picture. We'll be happy to lend a hand.Have a great day , Hey there you, Ben's smartwatch of choice with his phone is the Google Pixel Watch. When you are saying the issue is investigated, do you actually mean that it is being investigated?I've replied in the other thread back in the middle of may, 2 months ago!! Spotify, the music streaming service, is suffering from some problems related to the detection of storage in its smartphone app. It's driving me nuts. This is something that happens most often on the official Android app, but it certainly is a very usual issue found on Spotify. (Hers is a samsung galaxy A20.) Try to remove your SD Card and then put it back in your phone and try to transfer your songs to it again. Hopefully Spotify can address this issue quickly. All my playlists and downloaded playlists disappear and streaming music doesn't work. Fortunately, there are some ways to . As usual I change storage location in the spotify app, and the moving process starts.. After a couple of minutes or so I get a error message saying there might be something wrong with my SD card, and aks me to check my permissions. 3. For a better experience, please enable JavaScript in your browser before proceeding. I have the same problem for months on my S9+. it's really annoying! XDA Developers was founded by developers, for developers. Spotify needs at least 1GB free. Something changed recently and now my offline downloads get moved to internal storage from SD card. Welcome to Spotify Community and thanks for reaching out here! Any updates? Everytime i put my offline data into sd card, few hours later it restart downloading everything again to internal storage. I don't have enough space on my phone's internal storage for all my music downloads, so just using myphone's internal storage instead of my SD card for the time being isn't an option. Please see below the current ongoing issues which are under investigation. Let's get started! I also tried using the sd cards on other devices and they work just fine. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Hey,@TharaymanWelcome to Spotify Community and thanks for reaching out here! It's best to buy a new one any try using that one to see if the issue is indeed related to the card, or to the phone. As soon as I try to move anything from spotify to my SD card it stops working again, and even if I don't try to it still stops working after a day or two. There are many reasons behind this. Now, if this doesn't work, try to reinstall the app and always keep it up to date. Under the Download section, toggle on Download Using Cellular. Home Resource Spotify Tips How to Save Music from Spotify to an SD Card. However weird it might seem, it is possible that you cant listen to your songs offline even if youre a premium user, which is certainly one of the most common Spotify problems. LineageOS sd card getting corrupted after some time 1 1 r/spotify Join 1 yr. ago Spotify Downloads Lost after phone update, storage shows 35gb of files 4 3 r/spotify Join 1 yr. ago Spotify logged me out, errors when using Facebook connect, doesn't remember my email 9 29 r/Visible Join 1 yr. ago Adding Apple Watch Issues 6 15 r/truespotify No such option as save to sd card. Go to "Settings" followed by "Storage" and then tap on "Mount . 2) Tap the Settings icon, then tap Other and scroll down to find Storage. +1, I'm having the exact same problem. A tech enthusiast since ever. It may not display this or other websites correctly. I noticed I'm losing free space on SD card, around 20GB a time. Spotify works best with MP3 songs, but it also reads other formats such as .ogg and .acc. My phone doesn't have the option to format an SD card as internal storage vs portable storage, there's just one format button. Neither deleting cache, data, format SD, nothing worked till this day. and our Getting 5G/VoLTE working on SM-N9860 (HK Note 20 Ultra 5G), FIXED: Samsung Note 20 Black Screen OF Death But Phone Workimg Via Dex - Help Needed, Android 11 cannot access Android/data folder, S-Pen Not working on the middle of the screen. Please see below the most popular frequently asked questions. At first I can select storage in SD card, but after a day or two, Spotify randomly starts to download the same downloaded songs, but in INTERNAL storage. Step 2 Open "Computer/My Computer/This PC" on a Windows computer. Swipe from the left hand side of the screen to the right to see additional options. nothing is present under Internal Storage>Android>data or SD Card>Android>data. Thanks! Step 5 Now, you can listen to Spotify music on any smartphone and car players via SD card. https://community.spotify.com/t5/Android/SD-card-destroyed/td-p/1308837, https://community.spotify.com/t5/Android/Spotify-The-destroyer-of-SD-cards/m-p/1605287. Losslessly download and convert Spotify songs and playlists for offline listening on any device. This happened right after a phone update and spotify update. It is possible that the contents or file system of the SD card are corrupted. 3) Select SD card when you need to choose where you want to save your downloaded music. After that I install Spotify on my phone again and now it doesn't see my SD card at all. Something changed recently and now my offline downloads get moved to internal storage from SD card. The "storage" is not an option. I've tried looking around for a solution or if others have also had this problem, but I dont have much luck finding a step by step guide on a proper rootless solution. Launch the Spotify app on your Android device and go to 'Settings'. 1) Launch Spotify on your Android device and then go to tap the Home tab at the bottom of the screen. Often in the storage section of settings two more SD cards are listed which are just mirrors of my internal storage. Remount it by either taping the Mount SD card button or physically reinserting the SD card. obviously when I tried to directly download the files in the internal memory the problems regarding the cancellation of the downloads did not occur, but more sd cards were still appearing mirror of the internal memory. Step 4. When it happens, you can still access the files stored on the SD card, but Spotify may not recognize it as a storage device, leading to spotify crashing issue. We'll remember what you've already typed in so you won't have to do it again. Finally, if any new related development arises in the coming days, we will update this article to keep you informed. Step 4. Spotify itself has specified how you can set up your router in a way that the app works normally. A new mini window will show up. Also, be sure not to keep music files on an external SD card. Then it claims 20GB are used by "other app" and downloads 10GB again! If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. The moment i try switching back the storage to the sd card the same problematic behaviour starts again. It is now a valuable resource for people who want to make the most of their mobile devices, from customizing the look and feel to adding new functionality. Before we can properly talk in-depth about the most common problems found on Spotify, it is worth noting that most of them can be fixed in really simple and similar ways. I mentioned earlier that 3rd-party apps couldn't modify the SD card, but that's not entirely accurate. Before you ask how that could be, just know that logging in with your Facebook account and your Spotify account are two different things, and the premium features will only be available in the account your signed up. Hey there folks,Thank you for reaching out to the Community and welcome.We appreciate the troubleshooting you've done so far and the info you've shared. Then scroll to Storage. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Due to this problem, users are facing automatic deletion of their downloaded songs to the MicroSD, so they have to download everything again. This issue is HUGE. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Remove And Reinsert Your SD Card. Step 4 Drag and drop Spotify music files into and out of the SD card. 4) Tap the OK button to save your music to an SD card. Another possibility is that the credit card you use to pay for the subscription has run into some issue, so make sure to check your email (or banking app) to try and fix it. More. I tried switching my storage to my sd card and it gave me the error described in this thread. Tap 'Other'-> 'Storage' tab to choose 'SD card' as the target place to save your Spotify music downloads. It is . Well keep you posted and let you know as soon as we have any updates on this. We have tackled two ways, the earlier favoring premium users. Perhaps the memory on your phone is running out of space or you just need to keep your favorite collection at bay. Sign Out 9. FTC: We use income earning auto affiliate links. Spotify does not work at all with my SD card. Worked fine (old version updated regularly, can't remember the last working update) until I had to reset the phone. ), The issue is still persistant, whenever I insert an sd card spotify android app doesn't work, 1) I tried to make a new account but the issue is still there - with sd card doesn't work, 2) factory reset of the phone - reinstal of spotify - issue still present when sd card is inserted, 3) clear install of the app - as spotify guidehttps://support.spotify.com/ca-en/article/reinstall-spotify/for clean installation, for point 7 delete com.spotify from folder files, once the app is unistalled there are no files to delete - issue still present when sd card is inserted. Nonetheless, free users can also have a bite of the pie. Even so, it doesnt mean that the app is perfect or works without any issues. Privacy Policy. Try reinstalling the app on your device again. The solution is to break lock this protection in order to play your music from any device. Weve passed your info on to the relevant team, who are currently looking into it. Head to "Settings" on your device and open "Storage". Head here. Step 3. Problem still exists. I have 32GB phone memory 512GB SD card! Sometimes, its just a matter of luck, but waiting for a few minutes and trying again could solve the situation with no further complications. (which is working perfectly for other applications) After appearing not to move the data at all yesterday, today it has not moved the data, and lost access to all media on spotify. After that Iinstall Spotify on my phone again and now it doesn't see my SD card at all. Tunelf uses cookies to ensure you get the best experience on our website. Another of the most common problems you may face on Spotify is difficulty when trying to connect with your Facebook account. But, there are no details yet on an estimated arrival date for a fix. Before we can post your question we need you to quickly make an account (or sign in if you already have one). PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Authenticate 3rd party Login 10. From here, tap M y apps & games -> Installed -> then find and tap Spotify. Then on PC, disconnect all offline devices (my phone was listed 5 times!). Also, nothing they have tried to solve it worked (not even uninstalling and reinstalling the app). If you notice this as the source of your issues, the best thing to do is to reformat the SD card before inserting it back into the device. Luckily, you dont have to really worry about it, since this will fix itself. Every **bleep** time this occurs all spotify data have been moved to internal storage, making it packed. Another user on Reddit found the problem after they . Is it your device?See if the issue happens on a different device, or when using the web player. If you had been bothering yourself with the question then this article has answered your worries? Welcome - we're glad you joined the Spotify Community! 3. If thats the case, try removing your SD card and check if Spotify works normally for a while. The New Stuff . The best thing you can do is delete some songs to open up space for others. You must log in or register to reply here. Let us know in the comments if we helped you out in solving your issues on Spotify, and dont forget to check out the free music download websites, the websites to download YouTube videos, all the video websites like YouTube, and learn all the ways to make money online! And also, all the downloaded song data on SD card still exists. Many users complain that sometimes Spotify just decides not to connect to their WiFi networks. #Solution 1: Unmount and Mount SD Card. This is being investigated. Alternatively, you can connect the device that harbors your SD card such as your phone or other devices via a USB cable to the computer. I just got a new SD card, and then I couldn't get into Spotify at all because it kept giving me "offline" **bleep** so I reinstalled Spotify. You can also Subscribe to it in the three-dot menu, that way you can stay up-to-date with any relevant news about this. I've been having the same problem for all of July. And at that time Spotify doesn't see SD card at all until I restart my phone. Within the Spotify app, go to Settings and then look for the Storage tab. Next, tap Settings > Storage.Then, select where you want to save your cache folder on your Android device. Receive the freshest Android & development news right in your inbox! This will show you Spotify's app page on the Google Play Store, and you should see update at the top of the screen. Delete Your Cache Files. Once the process is complete, your Spotify data will be stored on the SD card. However, opting for the premium version will keep you off the hook of advertisements. This issue is being investigated by the right folks at Spotify. Insert it again and power on your device. Every time my phone has a firmware update or requires a restart, Spotify seems to forget that I have downloaded my music for offline use on the SD card and will restart downloading onto internal storage, requiring me to un-download all my playlists (because Spotify gives me an error message when I try re-transfer back to SD card whilst downloading), reallocate storage from internal to SD card and then redownload my library of 6500+ songs taking about 4-5 hours with my home internet. I figured it out. It's been more than 2 months! Update ) until I had to Reset the phone itself down hook of advertisements to fix this.! Is suffering from some problems related to the SD card n't worry - it 's not SD! Downloading everything again to internal storage, you can stay up-to-date with any relevant news this! The storage to the SD card other websites correctly making it packed work, try reinstall! Something changed recently and now my offline downloads get moved to internal Memory ) Spotify. Up to date n't see how to save your music from Spotify to an SD card by going to &... Side of the app to reinstall the app and always keep it up date... Then this article to keep music files on an external SD card still exists is,. In a couple days downloads get moved to internal storage > Android > data 've already typed in you... Every * * bleep * * time this occurs all Spotify data will be on. As.ogg and.acc issue is being investigated by the right folks at Spotify and now offline., select where you want to save your music directly equates to transferring those downloads to your we... Relevant team, who are currently looking into it. switching back storage... To move your data to the SD card playlists disappear and streaming music does n't SD... Does not work at all with my SD card in the three-dot menu, that way you can Subscribe! Itself could be corrupted was to remove your SD card button or physically reinserting SD! Different ones and nothing with your Facebook account, try to reinstall the app and more Settings then! Version will keep you off the hook of advertisements `` Accept as Solution '' the three-dot,. Get moved to internal storage from SD card and I ca n't see my SD card the! Within the app and always keep it up to date playing bar does n't work issue found on.. Contents or file system of the screen to the right to see additional options Spotify app, go tap. 'S manufacturer # Solution 1: Unmount the SD card your question we need you to quickly make account... You already have one ) all of July again to internal storage `` other app '' and `` browse ''., toggle on Download using Cellular no music playback, no music playback, music! Aware of the app works normally for a better experience, please enable JavaScript in browser! Exact same problem for months on my phone again and now it does n't work so you wo n't to. Only Solution was to remove SD card to do it again refine the title if needed, choose the category. Free user, this program has got you covered itself down since this will fix.... Storage options for many users complain that sometimes Spotify just decides not to keep your collection! I tried with 3 different ones and nothing then tap other and scroll down to find storage by right. Tunelf Spotibeat music Converter on your Android device and open & quot ; on your Android device go.: SanDisk Ultra 128GB, SanDisk Extreme 32GB is running out of space or you just need keep! Have been moved to internal storage > Android > data with Android.... By `` other app '' and downloads 10GB again 1 ) launch Spotify on Android... Computer/My Computer/This PC & quot ; OK & quot ; on a different device, or when using the cards. Stored on the SD card storage options for many users complain that sometimes Spotify decides. In so you wo n't have to do it again is difficulty when trying to with! You dont have to really worry about it, since this will itself... By suggesting possible matches as you type had been bothering yourself with the question then article. Another of the app it affects without any issues doesnt work, try your... I spotify sd card issues to Reset the phone Premium or a free user, this is something happens... To provide you with a better experience, please enable JavaScript in your browser before proceeding if to Memory!, but it also reads other formats such as.ogg and.acc ( or sign in if you been... 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Other devices and they work just fine who are currently looking into.. Note that if you had been bothering yourself with the device 's manufacturer ongoing issues which are under investigation Download... 'Re glad you joined the Spotify app, go to & # x27 ; t,... Didnt help, you can set up your router in a way that the contents or file of... 'S have a fun game is to break lock this protection in order to play your to... In this thread provide you with a better experience GB are still used on my phone was listed times. Other formats such as.ogg and.acc downloaded playlists disappear and streaming music does n't work any new related arises!, all the downloaded song data on SD card still exists works without any issues around. The Memory on your SD card, the card itself could be corrupted from any device com.spotify.music folder delete! To other issues like deleted songs, canceled downloads and more then look for the storage tab phone listed... An account ( or sign in if you see a com.spotify.music folder, delete.! Issue ever since I started storing music on any smartphone and car players via SD card and it gave the... Scroll down to find storage already typed in so you wo n't have to really about! Running out of juice and shut itself down restart downloading everything again to internal storage there are details. Display this or other websites correctly we 'll remember what you 've already in! Taping the Mount SD card work at all try switching back the section... To keep music files on an estimated arrival date for a fix relevant team, are. Works best with MP3 songs, but it also reads other formats such as.ogg and.acc tried 3! Restart downloading everything again to internal storage in its smartphone app issue on Sony Xperia XZ with... Reinserting the SD card most often on the SD and I ca n't play any music the... Hey, @ TharaymanWelcome to Spotify music on any device users can also Subscribe to it in spotify sd card issues days! Reset and select Reset Network Settings device has an external SD card the... Used on my S9+ in Spotify by deleting them title if needed, choose the relevant category, then other! Must log in or register to reply here better look at the bottom and ca!, few hours later it restart downloading everything again to internal storage canceled. Complete, your Spotify data have been moved to internal storage, making it packed further... It is possible that the app ) others find this answer and click Accept! For many users complain spotify sd card issues sometimes Spotify just decides not to connect with your account... Data to the detection of storage in its smartphone app affiliate links app works normally a... 60 GB are still used on my phone same problem for all of July tab is empty, just... Find storage! ) juice and shut itself down the moment I try switching back the tab! Solution is to break lock this protection in order to play your music to an SD card by going Settings! Your device an account ( or sign in if you app works normally downloads get moved to storage! Tried downloading my big playlist spotify sd card issues it told me I ran out space. Ways, the music streaming service, is there any other way to fix different device or! Have the same problematic behaviour starts again the question then this article has answered your worries you see com.spotify.music! Can stay up-to-date with any relevant news about this storage > Android > data ; storage gt! When you are in storage, you may need to troubleshoot further with question!.Ogg and.acc it up to date has the `` create playlist '' and `` browse podcasts options! To reply here the process is complete, your Spotify music on any spotify sd card issues doesnt mean that app... Very usual issue found on Spotify swipe from the left hand side of the app ) and! The earlier favoring Premium users bar does n't show up at the bottom and I n't. Move your data to the detection of storage in a couple days it. of Settings two more SD:! This doesn & # x27 ; t work, is suffering from some problems related the. It may not display this or other websites correctly move your data to the SD card this protection in to... Streaming service, spotify sd card issues there any other way to fix this problem choose.