\u00a9 2023 wikiHow, Inc. All rights reserved. Turn off your TV using the button on your TV, and turn off the Xfinity device using the button on your remote. The commands required depends on the type of remote you have. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. By taking any opinion from this website you agree to the Terms and Condition of use of this website. Say, "Remote settings," and choose "voice remote pairing." To finish setting up your remote, just follow the custom instructions on your TV screen. Please follow these directions to factory reset the Flex box: The XR16 remote doesn't have a 'MENU' button. I have taken all pf the necessary steps to reset my remote as well as my box. An Xfinity remote can be covered by the manufacturers warranty. Let us know if you run into any issues or if you need additional assistance. Over the years, the latest Xfinity remotes have had fewer buttons than older models due to voice control. But, when the batteries are close to being drained you may need to be a bit closer. What Chime Can I Use With A Blink Doorbell? You can see scores while watching TV. There are several different models of the Xfinity remote, ranging from the XR1, XR2, XR5 which are older models, to the voice-activated XR11 and XR15. Resetting an Xfinity remote means that all the settings you made will be lost. Factory Reset a Remote With the Setup Button Press and hold the Setup button. We sometimes earn a commission when you click through affiliate links on our website. B button takes you to the Accessibility Settings screen. Select Restore Defaults. When I was setting it up, I had to do it a couple times. Provided youve tried each of these steps then its likely that your Xfinity remote is faulty and needs to be replaced with a new one. Step 2: Pres the [A] (Help) Button this will erase all previous programs. Select. The buttons location is a little different depending on the remote type, but it should say Setup below the button on all of the remotes. Follow the on-screen instructions by entering the three-digit pairing code. If this was useful, please check out our other guide on what to do if your Xfinity modem is blinking orange. Xfinity is one of the most popular internet and has a very good smart TV type set top box that provides the most popular apps, and video streaming services. In a few seconds, the box will reboot if done correctly. Yes, please use the POWER button and other buttons in the process. Once you have found the A and D buttons, press and hold them down at the same time while looking at the LED light at the top of the remote for about 3 seconds. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. [Xfinity Remote]. If the batteries are either dead, dying or installed incorrectly, re-install the batteries or get new ones. 2 Press and hold the Home button. Step 4: Press Minus Volume button Wait for LED light to blink blue and turns off, Step 1: Press [A] and [D] button together wait for LED to turn GREEN, Step 2: Press 9 8 1 wait for LED light blinking blue, Step 3: Press Xfinity and [i] button together wait for LED to turn GREEN, Step 4: Youll see code on your TV and enter it with your xfinity remote. Failing that you should factory reset and re-pair your Xfinity remote. We have made changes to keep employees safe so response and call times may be longer than usual. If the LED does not flash, or flashes red five times, it means the batteries are very low and need replacement. Please contact the moderators of this subreddit if you have any questions or concerns. Our website is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. If you're still having issues, perform a factory reset: How do I do a factory reset with my XR16 remote? How to Fix (2023), NICKMERCS Apex Settings & Controller Setup (2023), Hold until the color of the LED indicator changes from. When you reset your remote, you're also resetting any settings you customized on that remote. How to Reset Xfinity Remote (XR15) Step 1: Press [A] and [D] button together - wait for LED to turn GREEN Copyright protected content owner: ReadyToDIY.com and was initially posted on 2021-11-17. I'm having issues with my remote and flex. % of people told us that this article helped them. In this article I will explain the troubleshooting steps you should take to fix an Xfinity remote that isnt working. I have been unable to factory reset the Flex box itself using the instructions provided above by XfinityBillie, because there is no 'MENU' button on the XR16 remote. Copyright protected content owner: ReadyToDIY.com and was initially posted on 2021-11-17. Type in the brand of your TV using the on-screen letters and numbers, if applicable. Please send us a direct chat message with your full name and complete service address to Xfinity Support. Now you know how to reset Xfinity remote! wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Then, Enter the factory reset code. If youre having trouble with your Xfinity remote, resetting or resynching can help you troubleshoot the issue. Next, you'll need to either call Xfinity tech support or take the box back to an Xfinity store and have them disconnect this box from your account. But, also uses an infrared (IR) signal for some of the buttons. Heres how you can reset it: Hopefully your remote is now working! FYI, I called support to see if they could do a remote factory reset (nope), and the rep I spoke to said they believed the sequence you mentioned here (Info + Home for 3 seconds, then Power, Last, Volume Down) resets the remote, but not the Flex box itself. In this guide, well show you how to XR15 remote resetand how to reset your Xfinity remote. The Xfinity Web Remote is a web-based remote and the only remote that allows someone with no audible voice to use the Voice Remote feature with X1 and Flex TV Boxes. However, you can simply pull the power cord out from the rear of your Xfinity device. We can help with any of your Xifnity needs right here. I actually went out and bought a new TV because NO REMOTE WORKS WITH IT ANYMORE not even a universal remote ,its crazy, I wish I never plugged flex device in. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, There is no reset button or pinhole on the Flex box. Get in touch with Xfinity live support, via this page and let them know youre having issues. To reset these types of Xfinity remote models, follow these steps: The Xfinity XR15 is one of the newer remotes for Xfinity devices. Then, the reset completes . If youre already paired for voice, but need to program the remote to control your TV, just press and hold the. You can find the complete set up instruction and walkthrough at https://comca.st/3sM4dus. Pair the XR15 Remote with Xfinity X1 or Flex Press and hold the A and D buttons on your XR15 remote. Your remote has now been reset. Here's how you can reset it: Press and hold the Info (i) and Home buttons simultaneously until the LED light flashes. This means youve successfully reset your remote and the light will go blue, and then it will reboot. This is an old, inactive thread that we will be closing at this time. repairing it. There is no "Restore Defaults" in Setup.