Life and disability insurance, annuities, and life insurance with long-term care benefits are issued by The Northwestern Mutual Life Insurance Company, Milwaukee, WI (NM). Northwestern Mutual. I had fewer pointers there. Senior Business Development Manager. Dont shortcut how transparent you need to be with your employees about why youre doing what youre doing and as quickly as you can. See Profile. . Jonathan Robertson works at SLB, which is an Electricity, Oil & Gas company with an estimated 34755 employees. Legal Assistant . [ 8 0 R 9 0 R 10 0 R ] Oftentimes, managers, frankly, theyve got their team. I dont know at what point. There was nothing about the companys mission helping Americans make smart financial choices so their goals arent left to chance that needed to be fixed. On the contrary, a strong foundation was already in place one built over the companys storied 164-year history. I understood organizations org design and how to deliver to the business. I have failed numerous times in my career. Ive never had an HR job. If youre in the business of constantly having to acquire talent because youre losing them or youre not attracting them, youre going to eventually fall behind, whether its in how quickly you do things, the quality of what you do or the ideas you come up with. With $265.0 billionin assets, $28.1 billionin revenues, and $1.8 trillionworth of life insurance protection in force, Northwestern Mutual delivers financial security to 4.5 million people who rely on us for life, disabilityincomeand long-term care insurance, annuities, brokerage and advisory services, trust services, and discretionary portfolio management solutions. Don Robertson EVP and Chief HR Officer at Northwestern Mutual 1 settimana Don Robertson. Don Robertson is the Executive Vice President and Chief Human Resources Officer, and a member of the Senior Leadership Team of Northwestern Mutual - a $30+ billion, Fortune 100 financial . I didnt get to work with some of those leaders that you mentioned. When I first went in, it was more of theyre loaning me into the function for a period of time to help grow and develop the sales organization. Aditi Javeri Gokhale holds executive accountabilities for the company's strategy to drive growth, competitiveness, and relevance. See Profile. /ca 1.0 /Type /Action When they first approached me on it, it was predominantly because HP at that time was having some challenges in how they were doing sales, sales development, learning new development and Cisco was cleaning their clock. /ColorSpace << One of the things that, for those people reading, talent acquisition wasnt at the table in enterprise services until you came along. Im looking for someone who has a good attitude because nobody wants to work with people that are negative, especially in this day and age. Through a distinctive, whole-picture planning approach, we empower our clients to make the most of every single day and plan for important moments in their future. x][~s]^}lCHAC~)qH}CpIs9;;;||G]y,ySg7v'_h?,M7u&U)iPO4_jm~nA We need to figure out a way to get you this experience. Every single person that works for me, every time I interact with them, Im always thinking in the back of my head, She wants that job. /Pages 2 0 R /Subtype /Link This goes without saying, Whoever has the best talent is generally going to win. We are in a talent war. They have their top talent and they dont want to let them go because they cant think of, How am I going to succeed without that top talent? What you have to become is more of a thought about, Your job is not to just deliver on what youre doing now, but to develop people for the future and elevating in the organization.. We combine the expertise of our financial professionals with a personalized digital experience to help our clients navigate their financial lives every day. This includes overall leadership of product development and innovation, product line performance, risk selection standards, and underwriting. Thats what I tell leaders. I did the offers on both. I spent a number of years in what I would call the finance organizations, GE Capital is the name that most people would recognize, and then Stanford Research Institute, which was one of the great research institutes on tech. Get to know your talent down in the organization because theres an incredible amount of talent down there. There are investments the business wants to make. Ive had the great fortune of having some amazing guests. To be able to support as an HR leader for a function that you come from gives you an innate ability to understand the function in a way that, frankly, if you had never been in it, you wouldnt understand. It wasnt my first exposure to HR. "He understands the importance of the employee experience to our company strategy as we work to transform the financial planning experience for our clients.". /Title ( N o r t h w e s t e r n M u t u a l A p p o i n t s D o n R o b e r t s o n t o S e n i o r V i c e P r e s i d e n t a n d C h i e f H u m a n R e s o u r c e s O f f i c e r - A u g 2 1 , 2 0 1 8) The company manages more than $125 billion of client assets through its wealth management and investment services. { d[-Xy7bx"zIuQ6MnCFk?0n^t0nV0}P\wT+1p;{nu(Vo,.e+!ajAu \vj3Y'#Tqf$i8wy_mn-gKU>$rY_ lBQ#qz5g:0|v64Ia\q(CA2`m=D^"aDtG)1c/d,XW3j"2 ciQgyIRbJQ)U#K&m2j[va Do you want to be in this area? Every conversation I have with that person is to help them achieve that. Yes, correct. Those are a few of the nuggets in terms of what I might do differently. Its okay that youve had those kinds but what did you learn from it? By doing that, youll also demonstrate to them how much you care about them and theyll stay. I remember I was a young officer. You have to have resilience. $1 .PP]BT~|h}&~MXQ+{f>}edeaV5[f:WJj. If you become a company thats known to develop and grow talent and create opportunities for talent to develop and grow, youre going to attract more of them. Download our app for fast, easy, and secure access to your accounts and moreanytime, anywhere. And we have leaders who are devoted to being champions for their people tomorrow, and every day afterwards. subsidiaries. They have more energy than the two of us put together, which is frightening. Unless theyre right out of college, theyre lying because I dont know anyone that has gone through life and never had a failure. He wrote 18 published novels. m+LbPcByzbZ8&@eZre|(wa"A+mc1aDM~_Y#]l$0h+4qm{=9,s}sa^o{{sx]%6\pltk[;:ca$-`\k=O>+Ists:R.xesO{N'Z^5 P`lWwliLi8 7|Oj"4O 0`x >YLAep)^/Y=6P c j.qA\90jV!!`X fx?"$XN The one thing I will tell you is nobody achieves things in life, and certainly I havent without the help of a number of folks. I cant thank you enough for all that youve done for me, helping us with the book and then taking time out of your day-to-day. Best Talent: Diversity and inclusion cannot be a hobby. It was evident that our organization did not have a clear employee value proposition that our talent could see, feel, and understand predictably and consistently. As a matter of fact, we spent time figuring out, What is Don not going to be mad about that we leave out because there was such good material in there?. Im obviously looking for intellect. Through a distinctive, whole-picture planning approach, we empower our clients to make the most of every single day and plan for important moments in their future. You have your best personality on and your right smile. Ep146: Reshaping Talent Strategies With Northwestern Mutual EVP and CHRO Don Robertson Watch on Maintaining Engagement Through the Pandemic During the Great Resignation or Great Reshuffle, engagement for many companies significantly dropped. She took me and made me the Head of HR for HR when I had no business. Two additional senior leadership appointments include: Evamarie Schoenborn was named president. I dont know about pearls of wisdom. Thats what I try to get to, is get people to not give me those pat answers but they have to think from their experiences how they would operate. It was when Nancy was the Head of Enterprise Services at that time and I was preparing a deck. During Women's History Month at Northwestern Mutual, we're celebrating women and the power of bold: of moving from realization to action. . Maybe it might be good to pick their brains for some ideas as well. As a result of that, we need to do a lot of technological builds and other things client-wise. Don J. Robertson is responsible for the company's employee experience and he leads the Human Resources organization, as well as teams that manage the company's campuses, events and employee digital experience. You are the only person I knew that viewed it as an ecosystem. Youre assembling A-players, and no doubt I walked into a bunch of A-players with the reputation of Northwestern Mutual. Robertson earned his bachelor's degree in business administration from California State University, Fresno where he currently serves on the Advisory Board for the Craig School of Business. The one thing Ive learned is if you dont give them the information, theyll fill it in with things. Congrats Don way to lead in a tumultuous time !!! Im talking about some significant stuff because most people that Im going to be interviewing with have had those kinds of things. I had no business being at the level I was at because I came over to a pretty high level but she knew I had the raw attributes. What I tell managers all the time is, Your job is to be a talent multiplier. I tell employees, Your job is to own your career. You need to be clear as an employee, what it is you want to accomplish in your career, the path that you want to go down, the skills and capabilities that youre going to need to achieve that but your manager needs to work with you to chart out a path. You have to realize that you own a tremendous gift of their career in your hands. You were always like this. In this episode, I have a guy who has led by example and set the example for me that I had the great fortune to work with at HP. A-players do not want to work for B-players.. Best Talent: Youre not going to get to where you want to get to in your career because youre going to get trained. People arent going to generally tell you, I got fired for X.. Were you like me at that moment where theyre talking to you about HR and youre thinking, Did I do something wrong? The more window you have that you allow yourself to have to what youre going to need from talent, the faster you can start to deliver on your business strategies. Robertson earned his bachelor's degree in business administration from California State University, Fresno where he currently serves on the Advisory Board for the Craig School of Business. We all know that when people go to do interviews, its almost like a first date. How do you look at diversity for the benefit of all of the people, both at work for you and the millions of clients that you have? >> If they do that, it means the person is performing. Ill give you due credit and make sure that you share your own first. Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company and its subsidiaries. Retired Chief Executive Officer MicroTek, Inc. Chairman, President and CEO The Northwestern Mutual Life Insurance Co. This button displays the currently selected search type. q(G;9)3G2e]PCb# &8.th3geRyLJ* Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company and its subsidiaries. Jeff Sippel is executive vice president and Chief Information Officer of Northwestern Mutual. You have some people reading and I know they do want to read. I should have gathered more data, or whatever it was but I liked that. /Type /Annot /XObject << << I got an Accounting and Finance degree. Don Robertson, welcome to the show. The third thing is to try to give your employee base as much context as you possibly can. /Border [0 0 0] What happened is I got in it and I realized my business background, my experience and what I had done was advantageous. Im so proud to be part of such a phenomenal company. For example, our company here now, weve got significant investments were making in technology, particularly significant investments were making in business initiatives to drive a better client and advisor experience. I know your schedule is busy. 8 . Northwestern Mutual is part of the Insurance industry, and located in Wisconsin, United States. The company is benefiting but the individual is also benefiting. I was talking to a big client. MILWAUKEE, Aug. 21, 2018 /PRNewswire/ -- Northwestern Mutual today announced the appointment of Don Robertson to senior vice president and chief human resources officer. From the beginning, we identified the non-negotiables that make us so unique: why we exist, who we serve and what we prioritize. I recruited them both. << Its not just acquiring the right talent. Im on email eighteen hours a day, and he still outpaces me. >> We had pages and pages. You can get this kind of exposure because this person is going to be a key decision-maker on whether or not you could do that someday. Were pretty close to the same age, although I stopped counting at 50. >> Executive VP & Chief Human Resources Officer . Northwestern Mutual and its subsidiaries offer a comprehensive approach to financial security solutions including: life insurance, long-term care insurance, disability income insurance, annuities,lifeinsurance with long-term care benefits, investment products, and advisory products and services. When I look at the percentage of people that are top talent and at certain levels, everything we do is directionally to try to make sure that our workforce is consistent with the diversity goals that we have. "Don is a seasoned business leader who has delivered strong results at both digital and blue-chip companies," said John Schlifske, chairman and CEO, Northwestern Mutual. ES had $22 billion annual revenue and 110,000 employees. Don and George talk about how Don got into the HR space and what he's learned as an HR practitioner. /AIS false I know its got to play in how you approach things. When I was in finance roles, a few times, I had HR reporting to me. /Pattern << Youre leading, guiding, coaching and mentoring how you develop, attract and source talent. I can show you hypertext from Windows and other things from the 1950s. She makes me leave the phone in another room when were sleeping. Therefore, its things like enabling your employees to have a career and achieve their lifetime dreams. I dont know why Caroline is in my head to this day on that one particular term. from 8 AM - 9 PM ET. An example of that is sometimes how it can be difficult. Im in the gym five days a week. Subsidiaries includeNorthwestern Mutual Investment Services, LLC(NMIS) (securities), broker-dealer, registered investment adviser, member FINRA and SIPC; the Northwestern Mutual Wealth Management Company (NMWMC) (fiduciary and fee-based financial planning services), federal savings bank; and Northwestern Long Term Care Insurance Company (NLTC) (long-term care insurance). We have a great company driving unprecedented results with exceptional talent who are deeply engaged in our mission. In fact, one of the things about the chef versus the baker is Bina was a great example of that. Download pdf of bio Jeff Sippel Executive Vice President Chief Information Officer Tracy taught me a lot about interacting with boards at the board level and those levels. About Northwestern MutualNorthwestern Mutualhas been helping families and businesses achieve financial security for more than 160 years. I moved into this and did some sales with HP. Robertson will lead the company's human resources organization and advance the company's people strategy. atOkQmxyd :Itmx?`>Eq}0-#\~ px|_?=-rhKhOPb4|,y/_wKugLRMb+uReO+K26d*q[+E/\Rqz+_quZ``N[I|)`~^ ~ij|'g/{/XQ5AIp6WV2k9i)RYIeh.X6$|~O ~0A^y;ssn 6C z16kLp1gL0:kb^o8 xHiPp>uot Northwestern Mutual ranks 104 on the 2018 FORTUNE 500 and is recognized by FORTUNE as one of the "World's Most Admired" life insurance companies in 2018. I make it okay to talk about a real failure because we all get these questions, Tell me something that didnt work. >> The best piece of advice I ever got was when you go to present to a CEO or a board, put the most important stuff on the first slide because you may not get off of that slide. Email . We did it as a team and because I have a lot of smart people around me. Executive VP & Chief Human Resources Officer . Best Talent: The more that weve had experiences in life that allow us to master certain types of skills, the faster youre going to be able to assimilate to whatever new environment youre in. Youre not going to get to where you want to get to in your career because youre going to get trained. Thanks, George. Driving and sustaining high employee engagement is essential to recruiting and retaining top talent but achieving that outcome is easier said than done. Any company that has the reputation and ability to be a talent engine is going to do a great job of recruiting and developing talent. There are some underlying things Im looking for. Don Robertson. To me, if you dont have your people managers on board with what youre trying to do, if youre in any kind of company where youve got a large organization, youre not going to communicate effectively to the people on the ground. Tracy was that way. >> How hard could they be? I remember we were interviewing you for the book and you had some tough questions. It came back with changes, Make those changes. << I had the good fortune to work with you and for you twice. Let me know. . Dont think you have them all yourself. /Border [0 0 0] /S /URI If your mission and vision are motivators, and your company has the capacity to meaningfully change the world for the better you have a foundation to recruit, retain, develop, and inspire your talent. Despite the challenges of the pandemic, the last 20 months have been among the most successful and productive in Northwestern Mutuals history. Ill ask, Have you thought about this? She will be like, No. When you go present to these guys at this level, theyre going to ask that so you need to think about that.. One of the biggest challenges that businesses that Ive been associated with always have been challenged with is businesses have very ambitious agendas and strategies. Phone Email. I advised him to do the same. Awards Conference & Dinner in NYC - one of the year's premier Cameron Robertson has been working as a A and Executive Director. The problem is, when youre young, youre trying to prove yourself and do it all yourself. They dont need an adjective and a title. It gave me more credibility with them in terms of the ability to build that trusting relationship so I could have more of an impact as an HR leader. 11 0 obj Get on the phone. We were using BlueJeans at that time and she said exactly that. /GSa 3 0 R Robertson will lead the company's human resources organization and advance the company's people strategy. James Wesland Robertson is an Insurance Agent of NM and NLTC. Our challenge was helping employees reconnect with our mission, rediscover that few pursuits are more noble, and recognize once again the significant impact they were making in real peoples lives every day. When you now are that business person who knows HR and youre working with the business, especially coming from sales, talent is everything. I dont know if he listened to me. When you get to work for great leaders, its a real gift in your career, and I certainly got to do that. /Subtype /Link Theres a reason why people have worked for me now in 3, 4 or 5 companies and its because they believe that I looked at it that way. He works with enterprise partners to maintain a healthy and strong field system delivering comprehensive plans that combine life insurance and investment solutions in support of clients' financial goals. You ended up progressing that way, didnt you? Go back to Caroline. It came back 3 or 4 times. Lets figure out how to do this better together.. /PCSp 4 0 R 1 of the 2 of them was incessant. Don is a catalyst of change within Northwestern Mutual, bringing a strategic mindset and a unique flair for identifying and developing talent to his role as CHRO. Cision Distribution 888-776-0942 /Rect [34.5000000 120 553.500000 142.500000 ] What are you going to do differently? MILWAUKEE, Aug. 21, 2018 /PRNewswire/ --Northwestern Mutual today announced the appointment of Don Robertson to senior vice president and chief human resources officer. With its level term life coverage, you can choose between a 10- or 20-year term length. I used to teach something. >> Mpb4 1 2 . If you have never carried a bag as a sales leader and had a quota and held those kinds of things, youre not going to talk to those salespeople the way that I could because I understood the language, challenges and what they were going through. Before Apttus Don was the CHRO for Sutherland Global Services. Don Robertson has been working as a Executive VP & Chief Human Resources Officer at Northwestern Mutual for 5 years. Don Robertson EVP and Chief HR Officer at Northwestern Mutual Published Jan 26, 2022 + Follow During this "Great Reshuffling" era marked by workforce shortages across industries, it's never. Don Robertson is an Executive Vice President and the Chief Human Resources Officer of Northwestern Mutual a $30 billion in revenue, Fortune 90 financial services company; the largest U.S. provider of individual life insurance; and manager of more than $290.3 billion in policyholder assets. I said, Okay. She was like, I want to see this. I gave it to Caroline. Did they have to twist your arm or were you like, This is the next new challenge and frontier where I can impact? What was it for you? Reggieyiane Robertson. Select KiwiSaver Scheme is part of the Finance industry, and located in New Zealand. Legal Assistant . We reconfigured our leadership structure. >> Tell me a difficult person. 9 0 obj Managing Director and Director of Asset Management Robert W. Baird & Co. Arbitrator, Mediator & Advisor Weber Advising, LLC, Global Co-Managing Partner and Chief Strategy Officer K2 Integrity. All right. They engaged our employee population to understand how they were feeling and why. A lot of the ways I test your intellect are the way you answer questions, the vocabulary you use and the way you think because I cant make you smart. Grateful for the opportunity to discuss Northwestern Mutual's historic year at the Chicago CHRO Executive Summit last week. What is the workforce planning? I remember working with Maneesh. I try to get to know the person at an authentic level. /Type /Catalog Where do they want to go? Here at Northwestern Mutual, we built and now consistently maintain 80%+ employee engagement levels across all our business units, across genders, across race, across tenure and more. If I never got off of it, that was fine. I hit 60, believe it or not, in June 2021. Who do you count as people other than Jack Welch? /CSp /DeviceRGB Talent pools are things that youre trying to accomplish. I did this thing and I screwed up. They used to track that and give a lot of credit for that. Fortunately, I got a chance to work with probably what I consider one of the greatest HR people Ive ever known, Marcela Perez De Alonso. Copyright 2019 The Northwestern Mutual Life Insurance Company, Milwaukee, WI. It brought me crossing paths with you and Tracy Keogh. Career Journey Coach | Development Enabler | Talent Management | Learning and Development at Hewlett Packard Enterprise. /Rect [171.750000 684 226.500000 694.500000 ] I know that much. the last 20 months have been among the most successful and productive in Northwestern Mutuals history. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, 15 Northwestern Mutual Illinois-Based Financial Advisors Named on National Ranking of Top Wealth Advisors, Five Northwestern Mutual Florida-Based Financial Advisors Named on National Ranking of Top Wealth Advisors. You got to go back and tell Don, 22 years old, after so many years of great wins and failures that you learned from, all of those things. MILWAUKEE, Aug. 21, 2018 /PRNewswire/ --Northwestern Mutual today announced the appointment of Don Robertson to senior vice president and chief human resources officer. *Based on Northwestern Mutual internal data, not applicable exclusively to disability insurance products. /SM 0.02 Robertson will lead the company's human resources organization and advance the company's people strategy. /ExtGState << M@bp6VCcT$*%R /CreationDate (D:20230418075228-04'00') stream Don Robertson (March 21, 1929 - March 21, 1999) was an American novelist. /Producer ( Q t 4 . You have to be a student of the business. >> -md/uHFHbk/,=:Eat$5T8&6fR7-WtB?J4;~D|=]=^q;Sb?As%(QX&pZLUFU5J"|0Y5QZiCoN$- Were going to focus on the defense and the offense. Theres nothing on paper that would have said that I should have been the Head of HR for HR. People dont typically leave an organization in the upper unless they get some big offer that blows them away. When I went in to present to him, he would be like, What slide do you care about? I would be like, Slide four. He said, Lets go to that. I learned from there on, slide 4 became slide 1. The one that Ive landed on that works best is I start the question by describing a failure that Ive had. Were already down the path. Outside of the talent acquisition space and creating talent pools, what do you say to the up-and-coming managers or the newly-minted managers or supervisors, people that are now in charge of developing others? Ray also oversees the Northwestern Mutual Foundation and strategic philanthropy efforts. << With Karen Clark, #039: Interviewing Candidates Without A Resume. Theres nothing worse than candidates and worst when Ive interviewed executives that tap dance or theyre dancing around it. Facebook gives people the power to share and makes the. Leverage a lot of smart people. The number one thing I would leave you with is diversity and inclusion cannot be a hobby and a separate thing. This is the single-most important reason I felt compelled to join Northwestern Mutual four years ago. One of the things I didnt add is the title of this show comes from the book, The Talent War: How Special Operations and Great Organizations Win on Talent. To learn more about Northwestern Mutual, visit NM.com. As we refined our culture and our offerings to align with our new employee value proposition, we also started measuring in a much more thoughtful and thorough way. Don Robertson is an Executive Vice President and the Chief Human Resources Officer of Northwestern Mutual - a $30 billion in revenue, Fortune 90 financial services company; the largest U.S. provider of individual life insurance; and manager of more than $290.3 billion in policyholder assets. Apple and the Apple logo are trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google, Inc. Once youve done it after a week or two in that same location, all of a sudden, you start to master it. Robertson joins Northwestern Mutual after serving in human resources leadership roles at companies ranging from Fortune 50s to maturing start-ups. We want to get you the right exposure., What I like to call it is career conversations with an intention. Heres the first thing for leaders to keep in mind: if you want to grow employee engagement and organizational health in a short time, start with a great company and a virtuous vision. Officer MicroTek, Inc. Chairman, president and CEO the Northwestern Mutual for 5 years did it as team., Inc. Chairman, president and Chief information Officer of Northwestern Mutual this and did sales! Do a lot of credit for that app for fast, easy, and he outpaces! And a separate thing and your right smile Insurance Agent of NM and NLTC career Journey Coach Development... 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Student of the things about the chef versus the baker is Bina was a great company driving unprecedented results exceptional. In with things of having some amazing guests mentoring how you approach things engaged in our mission champions.