Information Processing Theory: Definition and Examples, Convince Me: A Persuasive Writing Activity, https://books.google.com/books?id=GxXEtwEACAAJ, https://www.researchgate.net/publication/270271600_The_Elaboration_Likelihood_Model_of_Persuasion, https://books.google.com/books/about/Theories_in_Social_Psychology.html?id=DnVBDPEFFCQC, Ph.D., Psychology, University of California - Santa Barbara, B.A., Psychology and Peace & Conflict Studies, University of California - Berkeley. Appealing to the users wish to get a good deal is a classic example of peripheral route persuasion. After all, in that case, the second party wouldnt have any say in the matter. The level of effort can be low or high. Co-Cultures and Value Framing: Know your users, The persuasion triad Aristotle Still Teaches, The Process of Persuasion How to Make a Casual Browser an Intrigued User, Aristotle on Storytelling in User Experience, To improve the chances that your design will engage an audience, we must focus on how it can stand out. Academics have tried to explain how persuasion works on individuals and their behaviour for years, but the authors of ELM were the first to succeed. Share your experience and knowledge in the comments box below. Be the first to rate this post. I feel like its a lifeline. Competence refers to the knowledge and other means that are required to evaluate all aspects of an argument. A., Haugtvedt, C. P., & Cacioppo, J. T. (1987). This processing could jump to the central route if someone subsequently becomes motivated to process an issue. First, you decide to create an ad targeting central route processors. Yes, he wants to get some safety gear for Ben, just the basics. By making access to scientific knowledge simple and affordable, self-development becomes attainable for everyone, including you! This is where our strong visual hierarchy starts helping the user on his journey. For example, if the ability is high, but motivation is low when someone is exposed to a message, they will care about little argument processing. In the peripheral route, we might also be persuaded to support something because we see that there are a lot of arguments in favor of itbut we might not carefully consider whether these arguments are actually any good. Learn all about elaboration likelihood model. People who are considering a shampoo via the central route might be particularly conscious of their image or whether there are any artificial ingredients contained within the shampoo. Persuasion isnt just about the words in the message. ABSTRACT - The Elaboration Likelihood Model (Petty and Cacioppo 1981) is discussed as a framework for understanding attitude formation and change with regard to products and services. they would be persuaded through the peripheral route). Central and peripheral routes to persuasion: An individual difference perspective. Amazon puts in every effort concerning design and presentation. What does elaboration mean in the context of the model? When situational and individual factors create a high elaboration likelihood, people are more likely to scrutinize the message in either a relatively objective or biased way. The Elaboration Likelihood Model (ELM; Petty and Cacioppo, 1986) was . Going back to our shampoo example, seeing your favorite celebrity might nudge you towards buying, but perhaps if you dislike the music in the ad it might nudge you away from buying. The Elaboration Likelihood Model ( Petty and Cacioppo, 1986 ), one of the most frequently cited models of persuasion, explains how shaping attitudes also shapes behaviors. The elaboration likelihood model does not exclusively link someones subjective assessment of the correctness of an attitude toward how many other people seem to have the same opinion. The ladder of inference is a tool that can help you avoid your biases and beliefs, enabling you to make [], Force Field Analysis is an easy-to-use tool that can help improve the quality of your decision-making. Peripheral route processing involves a low level of elaboration. Journal of personality and social psychology, 51(5), 1032. When people are strongly motivated and have time to think over a decision, persuasion occurs through the central route, in which they carefully weigh the pros and cons of a choice. What do you believe are factors that affect the way people are influenced? This is where we need to stand back and evaluate what we want to build according to a strong user-centered design process. If youre highly interested in a topic and have the ability to think about your decision, then you will be likely to elaborate on your decision. This can happen when, for example, youre in a noisy environment, or when you dont have enough knowledge about a subject to be able to think deeply about it. As a member, you'll also get unlimited access to over 88,000 Therefore, the recipient isnt sure whether to agree or disagree with the message. Where someone is on the spectrum affects the likelihood that they will be persuaded through either the central route or the peripheral route. Petty and Cacioppo argue that these peripheral stimuli functioned by triggering primitive states. However, the central processing route to persuasion requires both motivation and the ability to elaborate a message. Yocco, V. (2014). We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. If you have bells and whistles, such as enticing, pleasing imagery, youll appeal to them. We've previously discussed attitudes: what they are, where they come from and how to measure them. Although the elaboration that someone carries out on a persuasive message can proceed in a relatively objective or biased manner, people can, in some contexts, be unmotivated or unable to engage in either kind of message elaboration. This makes it more likely that a person will side with one side over another. Theyll also be more likely to focus and ignore distractions (such as pop-ups) as they seek their goals. An error occurred trying to load this video. Petty, R. E., & Cacioppo, J. T. (1986). This is where the Elaboration Likelihood Model (ELM) comes in. In contrast, relatively objective processing is processing in a relatively biased manner. So, you will need to keep persuading them. The user isnt scrutinizing the message for its effectiveness. design thinking, interaction design, mobile UX design, The systematic route is similar to the elaboration likelihood models central route, while the heuristic route is similar to the peripheral route. Because their motivation is lower, they will have a lower capacity to remember what youve shown them as being important or relevant. Sometimes we might mostly use central route processing with a little bit of peripheral route processing. If you are motivated to listen but can't hear the speaker or are distracted by something else, you will end up using peripheral cues (such as the length of the speech) instead of a central argument. Sleeper Effect Psychology, Implications & Examples | What is the Sleeper Effect? The elaboration likelihood model of persuasion: Thoughtful and non-thoughtful social influence. Its all about influence and manifest, The classical Greek philosopher Aristotle (384-322 b.c.e.) Meanwhile, when someone has the ability to process a message in a relatively objective manner, they have the requisite knowledge and opportunity to consider the arguments impartially. Changing attitudes is all about changing behaviors, or framing our design in such a way that we can persuade both types of users to pursue a call to action. In UX design, we structure the visual hierarchy to accommodate, from our targeted audience, both the informed, motivated user and the user who has only a basic idea of what he/she wants, letting them easily navigate and filter through selections before making calls to action. The degree to which someone is familiar with a subject also determines whether or not engagement is achieved. Those using central route processing are also more likely to focus and ignore distractions in seeking out their goals (Geddes, 2016). This means that some factor either encourages or inhibits the generation of either favorable or unfavorable thoughts. The Elaboration Likelihood Model (ELM) is designed to discover how it's possible that there are differences in persuasion. Design elements, specifications, and other motivations arent exclusive to a certain route. Faced with a persuasive message, an audience will process it using either a high or low level of elaboration. A woman brainstorms in front of a whiteboard. The model also shows these differences affect peoples attitudes. The elaboration likelihood model considers the variables of the attitude change approachthat is, features of the source of the persuasive message, contents of the message, and characteristics of the audience are used to determine when attitude change will occur. Conversely, when elaboration is lower, people use peripheral route processing where they are influenced by rules of . The model consists of two routes: the central route to persuasion, which is when people elaborate on a persuasive argument, listening carefully and thinking about the logic behind the message; and the peripheral route to persuasion - when people do not elaborate on a persuasive argument and instead are swayed by surface characteristics that are peripheral to the message. Cacioppo and Petty's Elaboration Likelihood Model Theory (ELM) seeks to explain how people process stimuli and how attitudes they develop from this influence their behavior. Do your future self a favor and check out our course designed to help you achieve exactly that. You must be able to understand what the person is talking about and not be distracted by anything else. ELM makes clear that when a person is confronted with a persuasive message, this person will process this on a certain level. The two most influential factors that affect the processing route a person are motivation and the ability to elaborate. The elaboration likelihood model is a dual process theory that describes a change in attitude as a result of persuasion. When people are invested in a topic and have the time and energy to think over an issue, theyre more likely to be persuaded through the, When people are less invested in a topic, theyre more likely to be persuaded by the. Nous joindre; O trouver nos produits ? What Is Bureaucracy, and Is It Good or Bad? Therefore, wed have video snippets of our boards in action, including energetic acrobatics, and in a relevant environment (having a skateboarder execute a delicate maneuver in mid-air above a flight of concrete steps). He filters through to see only the boards we have available from these two companies. At higher levels of elaboration, people are more likely to think over an issue carefully, but, at lower levels, they may make decisions that are less carefully thought out. 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